Health Information Technician

County of Los Angeles•Los Angeles, CA

14h

About The Position

LA Health Services, Los Angeles County’s integrated healthcare system, is hiring a Health Information Technician. The role supports quality measurement and performance improvement through analysis of aggregated quality data, regulatory and accreditation research, medical-record review, data abstraction, validation, and reporting. The technician develops and maintains workflows, tracking mechanisms, and reporting tools to promote accurate and efficient data collection and submission. The position also supports the integrity, completeness, consistency, and compliant handling of health and mental health records. Work may include correcting documentation and coding issues, confirming treatment and procedure details, requesting clarification from clinical staff, and responding to requests for disclosure of confidential records. Appointees may be required to work any shift, including evenings, nights, weekends, and holidays.

Requirements

Option I: Current, unrestricted AHIMA Certified Coding Specialist (CCS) or Registered Health Information Technician (RHIT) certification, and two years of full-time experience managing patient information, coding, and abstracting health information.
Option II: Current, unrestricted AHIMA Registered Health Information Administrator (RHIA) certification, and one year of full-time experience managing patient information, coding, and abstracting health information.
A valid California Class C driver license or the ability to use an alternative method of transportation when needed to perform job-related essential functions.
Required certification and experience must be met at the time of application; certification documentation must be provided as specified in the posting.

Nice To Haves

Experience abstracting medical records and interpreting regulatory measures for Joint Commission, CMS, and other regulatory hospital quality reporting.
Experience preparing, reconciling, validating, and analyzing inpatient and outpatient quality metrics and regulatory reports.
Experience with Microsoft Word, including advanced formatting and Track Changes, and preparing documents, communications, reports, presentations, dossiers, and other management materials.
Experience with Microsoft Excel, including spreadsheets, workbooks, data entry, formulas, data analysis, large datasets, macros, and preparing or modifying management reports.
Experience with Microsoft PowerPoint, including creating visual presentations and instructional or training materials.
Experience submitting regulatory data through TJC, Medisolv, GWTG, and/or CMS platforms.

Responsibilities

Analyze aggregated quality data to identify trends, deficiencies, and opportunities for improvement.
Collaborate with hospital departments to monitor medical-record documentation and develop reports, graphs, tools, and presentations for performance-improvement initiatives.
Research, interpret, and apply regulatory, accreditation, and quality-reporting requirements; seek clarification from regulatory agencies when necessary; and communicate updated requirements to appropriate staff.
Review medical records and related documentation to abstract and validate data required by clinical quality-measure specifications.
Ensure accurate and timely quality-data reporting to regulatory and accreditation agencies.
Create, maintain, and improve abstraction workflows, tracking mechanisms, and reporting tools.
Identify and correct missing or incorrectly completed administrative or clinical documentation, incorrect diagnosis codes, and duplicate records.
Confirm pathologies, dates, and times of treatments and procedures, and abstract patient health information.
Seek clarification, correction, or completion of health information from physicians, nurses, laboratories, and other clinical staff.
Analyze and possibly assemble health information for completeness, consistency, and compliance with applicable privacy laws, regulations, policies, procedures, and Joint Commission standards.
Possibly respond to subpoenas and other requests for disclosure of health or mental health records.