Health Information Technician

Sauk Prairie Healthcare • Sauk City, WI

3d

About The Position

The Health Information Technician supports medical staff providers and customers of the HIM Operations Department with daily operational activities, including preparing records and releasing information for patient care requests. The role monitors electronic health record (EHR) completion and assists and trains providers on record-completion standards and requirements. It also maintains system applications supporting the Health Information Management department, including scanning, electronic documents, and the patient health record portal.

The position is full-time at 40 hours per week, Monday through Friday from 8:00 a.m. to 4:30 p.m., at the Business Services Center (BSC). A hybrid option may be possible after training. There is no holiday or weekend rotation and no on-call requirement.

Requirements

• High school diploma or equivalent.
• 1–2 years of experience in health information management or a healthcare office setting.

Nice To Haves

• Associate degree in Health Information Technician.
• Registered Health Information Technician (RHIT).

Responsibilities

• Assure the quality and completion of tasks within assigned applications, including application dictionaries, application profiles and parameters, test plans, go-live planning and support, and post-live operations and requirements.
• Ensure workflow patterns and medical record requirements are completed within the EHR application system.
• Monitor transcription interfaces and uploads, and process transcribed reports within designated time frames.
• Identify transcription interface problems and initiate communication with the transcription vendor and EHR application system.
• Train physicians and other providers on the dictation system and EHR provider applications related to the electronic medical record.
• Operate transcription software to monitor workflow and transcription completion activities, using available functions to complete work assignments.
• Monitor medical record completion and trend data by medical staff providers.
• Work with physicians and clinic staff to improve the efficiency of medical documentation completion.
• Monitor HIPAA audits pertaining to the EHR as directed by the Health Information Management Director/Privacy Officer.
• Answer department phone calls and follow up on customer requests.
• Maintain the Master Patient Index.
• Process patient portal proxy requests, ensuring proper authorization; assist patients with portal enrollment and support other portal routines.
• Process walk-in release-of-information requests.
• Process release-of-information requests for urgent needs.
• Partner with team members and help meet customer needs.
• Apply quality improvement principles to daily work, focusing on process and system improvements and customer satisfaction.
• Maintain confidentiality of patient and facility information at all times, on and off duty.
• Attend mandatory hospital and department meetings.

Benefits

• Competitive health and dental insurance options.
• Flexible paid time off.
• Retirement plan with immediate vesting and employer match.
• Discounted membership to the fitness facility.
• Tuition reimbursement.
• Employer-provided life and disability insurance.
• Free parking at the facility.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED