Health Information Technician

Horizon Behavioral Heal•Lynchburg, VA

5d•Onsite

About The Position

The Health Information Technician maintains, files, retrieves, and destroys client health information documents retained by Horizon across its existing and acquired health information systems and formats. The role handles assigned health information duties, including management, receipt, secure storage, and accurate interpretation and use of client health information documents created, stored, or received by Horizon. The technician collaborates with Horizon clients and their authorized or appointed decision makers, as well as internal staff including medical providers, clinicians, case managers, nurses, managers, and administrative personnel. The position also responds to and collaborates with authorized external individuals and entities, including healthcare providers, hospitals, schools, attorneys, courts, managed care organizations, insurance companies, government offices and agencies, and vendors. The position is full-time, 37.5 hours per week, Monday through Friday, 8:30 a.m. to 5:00 p.m., and is located in Lynchburg, Virginia. Compensation depends on experience. The technician may need to work modified schedules, including weekends and holidays, and may travel to other Horizon worksites or attend training and meetings at Horizon sites.

Requirements

High school diploma.
At least one year of general office work experience, emphasizing computer software use, including Microsoft Office and scanning, or an equivalent combination of education and experience that provides the required knowledge, skills, and abilities.
Knowledge of administrative and clerical procedures and systems.
Knowledge of English-language structure and content, including word meanings and spelling.
Knowledge of electronic equipment and computer hardware and software, including information technology applications and report production.
Knowledge of customer service principles and processes, including assessing customer needs, meeting service quality standards, and evaluating customer satisfaction.
Ability to foster positive, collaborative, and professional working relationships with coworkers and external customers at all levels.
Knowledge of applicable Horizon policies and procedures and state and federal requirements concerning client-record privacy and confidentiality, including HIPAA, HITECH, the 21st Century Cures Act, 42 CFR Part 2, and Code of Virginia §37.2-400.
Ability to use word processing, manage files and records, type/keyboard, and apply office procedures and terminology.
Ability to meet Health Information Technician productivity standards.
Willingness and availability to work modified schedules, including weekends and holidays, as required.
Ability to drive and possession of a valid driver’s license.
Ability to travel to different Horizon worksites as operational needs require.

Nice To Haves

Associate’s degree in business, medical studies, or Health Information Management, or certification in Electronic Health Records or informatics.
Two years of experience working in a medical office setting.

Responsibilities

Maintain, file, retrieve, and destroy client health information documents across Horizon’s health information systems and formats.
Manage, receive, and securely store client health information documents.
Accurately interpret and use information in client health information documents created, stored, or received by Horizon.
Respond to and collaborate with clients, authorized or appointed decision makers, internal Horizon personnel, and authorized external individuals and entities regarding health information records and related client data.
Produce reports as needed using computer applications.
Travel to other Horizon worksites during the day or provide administrative support at other locations when operational needs require.
Attend training and Horizon meetings, which may require travel to different Horizon sites.
Meet productivity standards established for Health Information Technicians.

Benefits

Participation in the Virginia Retirement System (VRS).
Life insurance options.
Health insurance options.
Dental insurance options.
Vision insurance options.
Generous annual leave policy.
Separate sick leave allocation.
Paid holidays.
Annual wellness programs.
Clinical sites qualify for applicable clinical student loan repayment programs, Public Service Loan Forgiveness (PSLF), and the Behavioral Health State Loan Repayment (BHLRP) program.
Discounts at some local universities for employees continuing their education.