Health Information Technician
About The Position
The Health Information Technician maintains, files, retrieves, and destroys client health information documents retained by Horizon across its existing and acquired health information systems and formats. The position manages the receipt and secure storage of records and accurately interprets and uses their contents. The technician collaborates with Horizon clients and their authorized or appointed decision makers, internal staff and management, and authorized external individuals and organizations, including healthcare providers, hospitals, schools, attorneys, courts, managed care organizations, insurers, government offices and agencies, and vendors. This is a full-time position scheduled for 37.5 hours per week, Monday through Friday, 8:30 a.m. to 5:00 p.m. The role is based in Lynchburg, Virginia. Travel to different Horizon worksites during the day may be required based on operational needs, and training or meetings may require travel to other Horizon sites. Compensation depends on experience.
Requirements
- High school diploma.
- One year of general office work experience emphasizing computer software, including Microsoft Office and scanning, or an equivalent combination of education and experience that provides the required knowledge, skills, and abilities.
- Knowledge of administrative and clerical procedures and systems.
- Knowledge of English language structure and content, including word meanings and spelling.
- Knowledge of electronic equipment and computer hardware and software, including information technology applications and producing reports.
- Knowledge of customer service principles and processes, including assessing customer needs, meeting service quality standards, and evaluating customer satisfaction.
- Ability to foster positive, collaborative, and professional working relationships with coworkers and external customers at all levels.
- Knowledge of applicable Horizon policies and procedures and state and federal laws and regulations concerning client-record privacy and confidentiality, including HIPAA, HITECH, the 21st Century CARES Act, 42 CFR Part 2, and Code of Virginia §37.2-400.
- Ability to use word processing, manage files and records, type or keyboard, and apply office procedures and terminology.
- Ability to meet Health Information Technician productivity standards.
- Willingness and availability to work modified schedules, including weekends and holidays, as required.
- Ability to drive and a valid driver's license.
- Ability to travel to Horizon worksites as required.
Nice To Haves
- Associate degree in business or a medical field, Health Information Management, or an Electronic Health Records or Informatics certification.
- Two years of experience working in a medical office setting.
Responsibilities
- Maintain, file, retrieve, and destroy client health information documents across Horizon's health information systems and formats.
- Manage the receipt and secure storage of client health information.
- Accurately interpret and use the contents of client health information documents.
- Collaborate with clients, their authorized or appointed decision makers, Horizon staff and management, and authorized external individuals and entities.
- Meet productivity standards established for Health Information Technicians.
- Travel to other Horizon worksites or provide administrative support at other locations when operational needs require it.
- Attend training and Horizon meetings, which may require travel to different Horizon sites.
Benefits
- Participation in the Virginia Retirement System (VRS).
- Options for life, health, dental, and vision insurance.
- Generous annual leave, separate sick leave, and paid holidays.
- Annual wellness programs.
- Clinical sites approved for NHSC/HRSA clinical student loan repayment and eligibility for Public Service Loan Forgiveness (PSLF) and the Behavioral Health State Loan Repayment (BHLRP) programs.
- Discounts at some local universities for continuing education.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
