Health Information Management - Operations

UnitedHealth Group•Waukesha, WI

7h•$16 - $29•Onsite

About The Position

This position is Onsite. Our office is located at N17W24100 Riverwood Dr, Waukesha, WI 53188. Opportunities with ProHealth Care, part of the Optum family of businesses. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion and innovation. Be part of a collaborative environment that strives for excellence, nurtures respect and ensures high-quality care delivery to our patients. Join us in making an impact as an Optum Team Member supporting Pro Health Care and discover the meaning behind Caring. Connecting. Growing together. Performs medical record documentation quality review and analysis to assure completeness of the medical record. Has an understanding of reimbursement issues relating to the effect on timely chart completion. Ensures charts have appropriate documentation through knowledge and application of the requirements of the Joint Commission, Medicare, Medical Staff Rules and Regulations, state statutes and other regulating agencies. This position is full time (40 hours / week), Monday - Friday. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:00 am - 4:30 pm. We offer 4 weeks of on-the-job training. The hours of training will be aligned with your schedule during normal business hours.

Requirements

High School Diploma / GED
Must be 18 years of age OR older
Experience with working in a Health Information Management department, clinical, OR revenue cycle, within healthcare
Medical records experience
Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
Experience with Microsoft Word, Microsoft Excel (create, edit, save documents and spreadsheets), and Microsoft Outlook (email and calendar management)
Ability to work full time onsite at N17W24100 Riverwood Dr, Waukesha, WI 53188
Ability to work any of our full time (40 hours / week) shift schedules during our normal business hours of 8:00 am - 4:30 pm from Monday - Friday

Nice To Haves

1+ years of experience in Health Information Management
Medical terminology experience
Critical thinking
Ability to analyze detailed information
Ability to utilize communication tools, such as, but not limited to: computer, telephone, voice mail and fax
Ability to verbally and in writing communicate with employees and visitors
Ability to move stacks of charts and stacks of reports as needed
Required to go to other departments and sections of the hospital as needed
Ability to cross-train on other tasks

Responsibilities

Meets the role specific accuracy standards on a consistent basis
Meets the role specific quality standards on a consistent basis
Accurately enters / updates deficiencies in the computer, with a 95%25 accuracy rate
Manages and analyzes health information to ensure the accuracy, completeness, and security of patient information
Demonstrates a willingness to offer new suggestions and then follows through on those process improvement suggestions
Completes job responsibilities to ensure workflow processes meet required turn around times
Notifies supervisor if task cannot be completed as soon as possible and well before end of shift
Makes good decisions: or obtains coordinators expertise in order to make most informed decision based on factual and objective data
Exercises independent judgment in situations when coordinator is unavailable, takes responsibility for decisions made
Organizes and maintains health information records
Reviews pre-electronic medical record (EMR) and electronic chart documentation ensuring correct patient, location, and no duplicate information
Manages requests for documentation and information
Locates, logs, retrieves, files, and delivers medical records stored in various mediums and systems
Distributes reports and results
Other duties as assigned