Health Information Management Technician

Lifepoint Health • Wilson, NC

6h • Onsite

About The Position

Wilson Medical Center is part of Lifepoint Health, a diversified healthcare delivery network. This role is vital in supporting patient care and hospital operations by ensuring technology systems, infrastructure, and digital services run efficiently and securely. In this fast-paced environment, team members collaborate across departments to support daily operations, lead technology initiatives, and drive continuous improvement. Success in this role requires strong leadership, problem-solving, communication, and a commitment to delivering reliable, innovative technology solutions that positively impact both staff and patient experiences. This position is 100% on site in Wilson, NC.

Requirements

• High school diploma or equivalent required.
• Strong critical thinking skills with the ability to analyze information and make sound decisions.
• Demonstrated ability to exercise decisive judgment and prioritize tasks effectively.
• Ability to work independently with minimal supervision while maintaining accuracy and productivity.
• Comfort working in a fast-paced, high-volume, and potentially stressful healthcare environment.
• Ability to maintain professionalism, confidentiality, and take appropriate action when handling sensitive information.

Nice To Haves

• Experience in Health Information Management or release of information (ROI) practices preferred.

Responsibilities

• Review medical records for completeness and accuracy, identifying, tracking, and resolving chart deficiencies in accordance with regulatory standards and medical staff requirements.
• Assign documentation deficiencies to appropriate providers and monitor completion to ensure timely closure and compliance with Joint Commission and hospital standards.
• Support physician documentation workflows, including dictation system support, monitoring late dictations, and assisting with record completion and follow-up.
• Perform health information management functions including scanning, indexing, filing, retrieval, and maintenance of medical records within the electronic health record (EHR).
• Process and release medical records to physicians, patients, hospitals, and external agencies in accordance with HIPAA regulations and release of information guidelines.
• Provide clerical and administrative support, including answering phones and assisting physicians, patients, families, and healthcare staff while maintaining strict confidentiality.
• Assist with data entry, reporting, and recordkeeping functions, including vital records processes such as birth certificate entry, while supporting overall HIM department operations.

Benefits

• Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Ongoing learning and career advancement opportunities.
• Free travel and entertainment discount program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED