Health Information Management Technician

Pascua Yaqui Tribe•Tucson, AZ

4d•Onsite

About The Position

The Health Information Technician provides technical support for processing and maintaining medical records in accordance with regulatory agencies and the Pascua Yaqui Health Department's policies. This role requires knowledge of departmental policies, procedures, medical codes, and standardized electronic health records. The incumbent is responsible for confidential data entry, compiling reports, and assisting medical staff with accessing and updating patient records. This position contributes to the nationwide health information infrastructure for accurate health information exchange.

Requirements

High School Diploma or GED.
Two (2) years of Patient Support Services experience, including ICD-10 coding.
Experience sufficient to successfully perform the essential duties of the job.
Knowledge of clerical and office support practices.
Knowledge of customer service principles.
Knowledge of recordkeeping principles, procedures, and methods.
Knowledge of general mathematical concepts.
Knowledge of English language, grammar, and punctuation.
Knowledge of report preparation techniques.
Knowledge of assigned department operations and functions.
Knowledge of applicable federal, state, local laws, rules, and regulations.
Knowledge of Medical Coding standards for CPT-4 procedures, ICD-10 diagnosis coding, HCFA 1500s, and UB-92.
Knowledge of Medical tracking and reporting software, including electronic systems for processing third party insurance billing, AHCCCS eligibility and enrollment requirements, RPMS system and/or Claim Track.
Knowledge of HIPAA Regulations.
Ability to maintain various confidential records.
Ability to operate a variety of office equipment, including a computer and related software applications, telephone, fax machine, and adding machine.
Ability to maintain files and records.
Ability to prepare and proofread a variety of reports and/or documentation.
Ability to use proper English grammar, punctuation, and spelling.
Ability to compile data and information.
Ability to provide customer service.
Ability to prepare a variety of business correspondence, records, reports, documents, and forms.
Ability to follow oral and written instructions, policies, and procedures.
Good communication and interpersonal skills.
Ability to sufficiently exchange or convey information and receive verbal and written work instructions.

Nice To Haves

Medical Billing & Coding Certification.
Certified Professional Coder (CPC) or Certified Coding Specialist (CCS) preferred.
Knowledge of Yaqui culture, customs, resources, and traditions or a willingness to learn.

Responsibilities

Perform routine data processing of health records and related documents, including treatment coding and data tracking within electronic records systems.
Utilize electronic recordkeeping software such as RPMS, IHS Systems, National Patient Information Reporting System, Epi6 Database, Pascua Yaqui Medical Program software, and Claim Track Program.
Compile information for facility utilization review, quality assurance, and risk management programs; assign access and monitor system security.
Provide technical assistance to system users, including troubleshooting system access, code information, and providing developer contact information.
Prepare and review reports related to patient services, user population status, workload activity, and immunizations.
Complete data entry and quality review of patient information in electronic reporting systems, potentially including intake interviews.
Track and update patient records and logs for insurance information, eligibility, and treatment codes.
Provide user support for issues related to billing and coding for treatment services.
Monitor paper files for adding, deleting, scanning, and researching information and documents in preparation for electronic data collection.
Respond to sensitive requests for information and assistance with patient records, providing information on applicable rules, policies, and regulations.
Assist medical staff with data concerns and refer inquiries to the appropriate agency or manager.
Perform other duties as requested by supervisor or director.