Health Information Management Manager - Wailuku HI

Military Spouse Corporate Career Network•Wailuku, HI
•Onsite

About The Position

The Health Information Management Manager leads and coordinates HIM supervisors and staff, ensures department projects and operations meet established schedules and procedures, and reviews department performance. The manager provides consultative expertise on health information compliance and supports organizational standards for quality care to Health Plan members. The role collaborates with departments and physicians on information transfer, coding, documentation, patient information, and service outcomes. The manager oversees data integrity across HIM technicians, minimum-record clerks, transcription, systems and administrative support, and inpatient medical records clerks. The position monitors operational and system issues, discharge completion standards, documentation incidents, and compliance with applicable accreditation, licensing, legal, regulatory, medical staff, and organizational requirements. It also prepares reports, supports budget processes, develops and updates department policies and procedures, recommends staff education and training, and implements quality-of-work improvements. The manager hires, trains, supervises, counsels, disciplines, and may terminate assigned staff. The role communicates objectives and accountabilities, facilitates meetings, resolves problems in the department director’s absence, and reports or resolves compliance issues. This is a regular, full-time, onsite manager position in Wailuku, Hawaii, with a day schedule of 40 hours per week, Monday through Friday.

Requirements

  • At least five years of Health Information Management (HIM) and/or revenue cycle experience.
  • At least two years of supervisory, team leadership, and/or program management experience.
  • Bachelor’s degree in allied health or health information management, or four years in a directly related field; alternatively, an associate degree with two years of equivalent HIM management experience.
  • Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA) credential.
  • Knowledge of HIM operations, policies, and regulations.
  • Experience conducting training programs.
  • Experience with budget management.
  • Proficiency in a variety of software applications.
  • Ability to coordinate multiple projects effectively, use time-management skills, and exercise independent judgment.
  • Ability to adapt to shifting priorities and work as a tactful, diplomatic team player.
  • Strong customer-service and interpersonal skills to communicate effectively with all levels of internal and external management.
  • Ability to work in a Labor/Management Partnership environment.

Nice To Haves

  • Supervisory experience in a Health Information Management department.
  • Extensive experience with electronic health records and other technological advances in health information and healthcare.
  • Master’s degree.

Responsibilities

  • Manage, coordinate, and provide leadership to the HIM supervisor and staff.
  • Ensure projects are completed on schedule and according to established procedures.
  • Review department performance and ensure compliance with applicable HIM, accreditation, legal, regulatory, medical staff, regional, and local requirements.
  • Manage data integrity across HIM technicians, minimum-record clerks, transcription, systems and administrative support, and inpatient medical records clerks.
  • Provide financial and utilization data to the Director or designee for payroll and non-payroll budget processes.
  • Monitor and supervise transcription, inpatient medical records clerks, systems and administrative support, and HIM technicians.
  • Prepare routine and interim reports for medical staff and executives.
  • Implement appropriate quality-of-work improvements using current performance-improvement methodologies.
  • Represent the department in interdepartmental activities and resolve identified problems with appropriate disciplines when the Director or designee is absent.
  • Monitor completion-time standards for discharges and report medical record documentation incidents to appropriate interdisciplinary teams.
  • Recommend, coordinate, and implement corrective actions as appropriate.
  • Collaborate with patient accounting services, business services, and information systems regarding regional patient-information requirements and service outcomes.
  • Monitor and resolve operational and system issues.
  • Evaluate and recommend education and training for technical and clerical staff.
  • Facilitate data-integrity activities and general staff meetings.
  • Develop and implement new and revised policies and procedures specific to department functions.
  • Maintain knowledge of applicable laws, regulations, accreditation and licensing requirements, policies, and procedures; ensure staff compliance and report or resolve noncompliance.
  • Hire, train, supervise, counsel, discipline, and terminate assigned staff as appropriate.
  • Communicate goals, objectives, accountabilities, priorities, and authority parameters to assigned staff.
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