Health Information Management Clerk

TEKsystems • Lower Swatara Township, PA

7d • $18 - $20 • Onsite

About The Position

A healthcare organization is hiring a Health Information Management Clerk to provide patient-facing administrative support, assist with Release of Information activities, and complete other health information management tasks. The role is based onsite in Hershey, Pennsylvania, Monday through Friday, with occasional Saturday shifts potentially required. The clerk will also support HIM operations during a major electronic medical record transition.

Requirements

• Professional telephone communication and customer service skills.
• Excellent attention to detail and accuracy.
• Ability to handle confidential information appropriately.
• Ability to learn new systems and workflows.
• Reliable attendance and punctuality.

Nice To Haves

• Previous experience in Health Information Management, Release of Information, medical records, patient registration or access, medical office administration, healthcare customer service, or hospital or physician-office front desk support.

Responsibilities

• Answer incoming calls professionally and assist patients and other requestors.
• Retrieve and return voicemail messages promptly.
• Verify patient identity and demographic information.
• Obtain verbal authorizations according to established procedures after training.
• Navigate electronic medical record systems to locate patient information.
• Assist with Release of Information requests and related workflows.
• Support radiology image-sharing requests.
• Accurately document calls, authorizations, requests, and completed work.
• Maintain patient confidentiality and follow HIPAA requirements.
• Complete additional medical records, HIM, and administrative tasks as assigned.
• Support HIM operations during a major electronic medical record transition.

Benefits

• Medical, dental, and vision benefits, if eligible.
• Critical Illness, Accident, and Hospital coverage, if eligible.
• 401(k) Retirement Plan with pre-tax and Roth post-tax contribution options, if eligible.
• Voluntary Life and AD&D insurance for employees and dependents, if eligible.
• Short- and long-term disability coverage, if eligible.
• Health Spending Account (HSA), if eligible.
• Transportation benefits, if eligible.
• Employee Assistance Program, if eligible.
• Time off/leave, including PTO, vacation, or sick leave, if eligible.

What This Job Offers

• Education Level: No Education Listed