Health Information Management Clerk

Lifepoint Health • Hancock, MI

1d • Onsite

About The Position

Up Health System-Portage, part of Lifepoint Health, is seeking a Health Information Management Clerk. This role is crucial in ensuring the timely and accurate management of patient health information. The clerk will be responsible for attaching EMS reports to Emergency Room charts, assisting customers at the window courteously, prepping and scanning medical records according to productivity standards, and performing quality control checks on scanned reports. Maintaining HIPAA standards is paramount. The position also involves receiving and routing calls, analyzing records as time permits, logging shredded records, and reviewing patient requests for Patient Portal access.

Requirements

• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Excellent oral and written communication skills
• Computer skills and knowledge of computer software required
• Familiarity with organization and functions of each hospital department
• Ability to problem-solve effectively and handle stress in a positive manner
• Maintain harmonious relationships with nursing personnel, medical staff, hospital administration, and all hospital departments
• Speech, hearing, and visual acuity are necessary in order to perform job functions
• Work involves mental alertness

Responsibilities

• Ensures appropriate Emergency Room charts have EMS reports attached timely.
• Responsible for helping all customers that come to the window in a timely and courteous manner.
• Preps charts for scanning according to the productivity standards.
• Scans medical records according to the daily productivity standards as appropriate.
• Performs quality control checks on previously scanned reports as deemed appropriate.
• Maintains HIPAA standards at all times.
• Receives calls to the department and routes them accordingly.
• Analyzes assigned records time permitting.
• Log all records in designated log book that have been shredded.
• Reviews all patient requests for Patient Portal access.

Benefits

• Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED