Health Info Mgmt Rep

Franciscan Medical Group • Tacoma, WA

1d • $21 - $32

About The Position

As a Health Info Mgmt Rep, you will support accurate communication with insurance companies so that services are documented correctly and payments are processed efficiently. The role involves managing patient medical records and information requests, maintaining accurate documentation, and complying with legal, regulatory, and organizational standards. Clear communication with providers, staff, patients, and other customers, together with efficient record management, helps ensure claims and requests are processed correctly and on time.

Requirements

• One year of work experience in healthcare, release of information, or an office setting.

Nice To Haves

• Completion of a medical record technology program, or medical terminology and/or basic computer application courses, upon hire.

Responsibilities

• Prepare, scan, index, file, retrieve, and maintain electronic and paper medical records, ensuring accurate patient identification, documentation, and compliance with organizational standards.
• Process, validate, and fulfill medical-record requests from patients, providers, insurance companies, billing offices, and other authorized third parties in compliance with HIPAA, federal and state regulations, and release-of-information policies.
• Review and verify authorizations for release of information; log and track requests in the EMR; maintain request documentation; and communicate request status and turnaround times.
• Monitor and resolve EMR work queues, including document imaging issues, chart retrieval, release-of-information requests, error corrections, record transfers, and requests for records from outside facilities.
• Audit scanned and indexed documents, correct scanning and indexing errors, ensure documentation accuracy, and follow established scanning procedures and quality standards.
• Prepare incoming correspondence and clinic records, copy and transfer medical information, maintain organized information centers and physical charts, and generate routine reports to monitor quality metrics and processing timelines.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed