Health Info Management Services Tech III

Easterseals MORC • Clinton Township, MI

5d

About The Position

Easterseals MORC is hiring a Health Information Management Technician to support health information services and contribute to its services for people with disabilities. The role handles health record information and release-of-information requests, maintains data integrity in the electronic health record (EHR), assigns ICD-10-CM diagnosis codes, and supports quality checks and clinical documentation improvement. It also provides information and administrative assistance to customers and internal staff while complying with applicable privacy laws, regulations, standards, policies, and protocols. Duties may vary based on discipline and population served.

Requirements

• Associate degree or higher with a major in Health Information Management.
• Current Registered Health Information Technician (RHIT) credential through AHIMA or Certified Professional Coder (CPC) credential through AAPC.

Nice To Haves

• At least one year of experience in health information management; preferred.

Responsibilities

• Comply with HIPAA and other applicable rules, regulations, laws, and standards.
• Handle requests for information from agency health records within established turnaround times.
• Verify that authorizations are signed by the appropriate individual or legal representative and that documents are complete before release; follow minimum-necessary rules.
• Retrieve electronic medical records for internal and external requests, including releases of information, audits, and reviews.
• Provide medical information to internal sources in compliance with applicable requirements, and validate that documents are properly filed in the EHR.
• Upload documents to the appropriate document type or form in the EHR.
• Review new intake records and records with new diagnoses; verify that diagnoses are documented by a Michigan-approved diagnostician; identify diagnoses and assign and enter appropriate ICD-10-CM codes according to official guidelines and coding advice.
• Process release-of-information requests in compliance with applicable laws, regulations, standards, policies, and protocols.
• Respond to requests for general and health record information received by phone, email, fax, or in person.
• Maintain the integrity of health record documents uploaded to the EHR and refuse to assign diagnostic codes fraudulently or contrary to approved coding principles and guidelines.
• Perform quality checks and validation or verification of scanned health record images.
• Compile data on opportunities to improve clinical documentation submitted to HIM.
• Deliver customer services and reports within established timeframes and coordinate services to meet individual needs and expectations.
• Provide technical and administrative assistance for other health information services and functions.
• Handle phone inquiries and follow up on phone requests.
• Perform other duties within the scope of the position as assigned by the Supervisor or Program Director.

Benefits

• Low-cost dental, health, and vision insurance.
• Dependent care reimbursement.
• Up to five days of paid FMLA for maternity, paternity, foster care, and adoption.
• 401(k) retirement plan.
• Paid leave options.
• Up to $125 bonus for taking five consecutive days off.
• Ten paid holidays and three floating holidays.
• Wellness programs.
• Public Service Loan Forgiveness employer.
• Bonuses and extra incentives to reward hard work and dedication.
• Mileage reimbursement at the IRS rate.
• Free financial planning services through partnerships with the LoVasco Consulting Group and SoFi.
• Student loan repayment options.
• Pet insurance.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree