Health Info Clerk - CNA

Southern Healthcare Management•Palm City, FL

About The Position

The Health Info Clerk - CNA is responsible and accountable for medical-record recordkeeping and storage, as well as ordering, distributing, and tracking supplies. Work must comply with facility policies and procedures, professional standards, and state and federal laws and regulations for long-term care facilities. The position includes medical-records and central-supply responsibilities. The employee is expected to maintain an orderly work area and adhere to professional dress-code requirements. The medical-records component includes processing and tracking legal-record, patient and family record, and ADR requests; handling approved requests for view-only access to PCC; maintaining provider profiles and resetting provider passwords when approved; and validating physician certifications and signed orders. The role monitors physician visits and works with appropriate personnel to support compliance, tracks practitioner credentialing, conducts admission/readmission, discharge, and quarterly binder audits, and scans, uploads, validates, and shreds paper forms after processing. It also reports audit findings to QA as appropriate and protects the confidentiality and integrity of patient information. The central-supply component includes maintaining inventory and par levels, coordinating supply orders with center leadership, receiving and checking deliveries against purchase orders, monitoring expiration dates, distributing and securing supplies, and coordinating rental equipment inventory and returns. Equipment must be cleaned and stored according to infection prevention and control procedures. The employer describes a supportive and collaborative workplace, employee-development opportunities, and a clean work environment. Applicants are invited to meet with the Director of Nursing and HR and tour the facility to learn about career goals, benefits, and incentives.

Requirements

  • High school diploma or equivalent.
  • Certified Nursing Assistant (CNA).
  • Computer literacy.
  • Working knowledge of medical supplies and terminology.

Responsibilities

  • Process and track legal-record requests, patient and family record requests, and ADRs as directed.
  • Process case-manager requests for view-only PCC access; set up provider profiles for their residents and reset provider passwords when requested and approved.
  • Ensure physician certifications are completed and validate them in Medical Records.
  • Coordinate with physicians to obtain signed orders, print orders for signatures when needed, and validate that orders have been signed in wet ink after portal clearance.
  • Monitor physician visits for compliance and involve Unit Managers or the Director of Nursing as needed.
  • Track practitioner credentialing and notify IT when practitioners who are no longer credentialed need to be removed.
  • Conduct admission/readmission, discharge, and quarterly binder audits, and report audit findings to QA as appropriate.
  • Scan, upload, and validate medical-record forms, then shred the paper forms once processing is complete.
  • Follow procedures and company policy and applicable state and federal regulations to protect patient confidentiality and prevent data destruction or loss.
  • Determine and maintain par levels in the main central-supply area and ancillary supply rooms, with daily, weekly, and monthly inventory tracking.
  • Coordinate ordering of patient-care supplies with center leadership using approved practices, systems, and vendors.
  • Receive deliveries, inspect for damage, and verify items against purchase orders.
  • Ensure supplies are not used or stored after expiration dates and distribute supplies to appropriate areas.
  • Secure supply rooms as appropriate.
  • Coordinate rental equipment, maintain accurate inventory logs, and return equipment promptly when no longer needed.
  • Clean and store equipment in accordance with infection prevention and control procedures.
  • Maintain an orderly work area and comply with professional dress-code requirements.

Benefits

  • Employee-development opportunities to hone skills and advance a career.
  • Benefits package and other incentives are mentioned, but specific benefits are not listed.
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