Optum Health Content Manager - Remote
About The Position
The Optum Health Content Manager develops high-quality, strategic, compelling content for customer proposals to help Optum win and retain business. The role works with internal and external cross-functional teams to create content that clearly articulates Optum’s value story. It requires effective time and project management, focus, urgency, and poise in a fast-paced, deadline-driven, collaborative environment where continuous communication is important. The position may be performed remotely from anywhere within the United States. The Content Manager maintains proposal content, subject matter expert lists, attachments, and related resources; refines content to align with business goals, win themes, and brand standards; and introduces ideas, AI-enabled tools, automation, and process improvements to strengthen efficiency and quality. The role collaborates with proposal team members and stakeholders, stays informed about proposal strategies, industry trends, and competitive considerations, and partners with subject matter experts to turn product updates and emerging themes into accurate, compelling proposal-ready content.
Requirements
- At least 3 years of experience in content management, proposal writing, or technical writing, preferably in a complex organization.
- Exceptional writing and editorial skills, critical thinking, and ability to translate complex concepts into persuasive proposal-ready content.
- Organizational and project management skills, including the ability to facilitate cross-functional collaboration and manage multiple priorities efficiently and on time.
- Experience working in a complex, fast-paced, deadline-driven corporate environment where independent work is common and self-motivation and drive are vital.
- Remote employees must adhere to UnitedHealth Group’s Telecommuter Policy.
- Candidates must pass a drug test before beginning employment.
Nice To Haves
- Experience developing and maintaining competitive proposal-ready content in the health care and benefits industry.
- Proficiency in proposal automation or RFP software.
- High tolerance for ambiguity and ability to navigate uncharted conditions.
Responsibilities
- Develop and maintain assigned proposal content, subject matter expert lists, attachments, and related resources, keeping them accurate, current, organized, and accessible.
- Use available internal resources to keep proposal information relevant and up to date.
- Refine proposal content to be compelling, strategic, and aligned with business goals, organizational win themes, and brand standards.
- Bring forward ideas and use AI-enabled tools, automation, and process improvements to increase efficiency, improve content quality, and support continuous improvement.
- Engage proposal team members and key stakeholders early and consistently to gather feedback, validate assumptions, and guide content decisions.
- Stay current on proposal questions, response strategies, industry trends, and competitive considerations.
- Build partnerships with subject matter experts to stay current on product updates and emerging themes, and translate them into clear, accurate, proposal-ready content.
Benefits
- Comprehensive benefits package, subject to eligibility requirements.
- Incentive and recognition programs.
- Equity stock purchase.
- 401(k) contribution, subject to eligibility requirements.
- Career development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
