Health Compliance Inspector - Gamete Bank and Fertility Clinic Program

State of Colorado•Denver, CO

18d

About The Position

The Gamete Bank and Fertility Clinic Program within the Colorado Public Health Laboratory oversees and enforces the Donor-Conceived Persons and Families of Donor-Conceived Persons Protection Act. The program regulates the use of unknown donor gametes for assisted reproduction and inspects and licenses gamete agencies, gamete banks, and fertility clinics that provide or match gametes and embryos to recipients in Colorado. The Health Compliance Inspector serves as an expert within the program, assessing facility compliance through observations, interviews, and record reviews. The inspector uses training, expertise, and judgment to evaluate evidence and determine whether facilities adhere to applicable statutes, regulations, guidelines, policies, and procedures. Inspections are primarily conducted remotely, with the possibility of occasional on-site inspections. The position also supports customer service, program development, stakeholder engagement, and technical assistance. This position is designated critical. The employee may be required to work during delayed starts, early releases, or closures; respond immediately to emergencies or activation of the Continuity of Operations Plan; and report to a regular or alternate work location. Occasional travel to facilities may be required for inspections. Applicants must be Colorado residents when submitting an application.

Requirements

Five years of professional experience in public health, reproductive health, health education, health care, IVF/ART facility experience, or an occupational field related to the work; alternatively, a combination of related education and relevant experience totaling five years.
Applicants must be residents of Colorado when submitting an application.
Ability to substantiate minimum qualifications in the application’s Work Experience section; resumes alone are not accepted as proof of qualifications.
A pre-employment background check is required.
Must be available for critical-status work during emergencies, closures, and activation of the Continuity of Operations Plan, and report immediately to the regular or alternate location when required.

Nice To Haves

Experience conducting inspections, audits, or surveys to assess facility compliance.
Experience reviewing patient records for regulatory compliance.
Experience writing or reviewing standard operating procedures for regulatory compliance.
Experience writing formal inspection reports and reviewing corrective action plans.
Experience and knowledge of regulations, policies, and procedures related to fertility clinics and gamete banks.
Experience with process improvement.
Ability to present ideas accurately, effectively, and concisely, verbally and in writing.
Ability to identify and resolve problems and make decisions using critical thinking skills.
Ability to analyze and interpret evidence and findings.
Ability to observe, record, and interpret information.

Responsibilities

Inspect facilities, identify deficiencies, and prepare inspection reports.
Review facility policy and procedure manuals for regulatory compliance.
Inspect gamete donor and recipient records to evaluate compliance.
Manage inspections from start to finish and complete all tasks in accordance with established guidelines and protocols.
Collect information through observation, staff interviews, and facility record reviews.
Analyze evidence and determine whether complaint allegations are substantiated and whether deficient facility practices occurred.
Provide technical assistance to facilities and stakeholders, and escalate customer service issues to the appropriate lead, supervisor, or program manager when appropriate.
Assist with incoming calls, voicemails, and emails, and respond to customer and stakeholder inquiries.
Engage with customers and stakeholders by phone, email, and virtual meetings to provide guidance and feedback.
Provide training and technical assistance to program staff, answer questions, resolve problems, and advise others on technical program matters.
Help create, modify, and organize program processes and documents to support service delivery and implementation of program guidelines and objectives.
Support management by establishing and organizing work processes and ensuring work is delivered.
Analyze and evaluate program issues and work processes to identify solutions, improve efficiency, and deliver services effectively.
Be available to report to work during emergencies, delayed starts, early releases, closures, or activation of the Continuity of Operations Plan.

Benefits

Medical and dental plans.
Colorado PERA retirement options, including defined benefit or defined contribution plans.
Optional 401(k) and 457 retirement plans.
Employer-paid life insurance.
Short- and long-term disability coverage.
Potential flexible working arrangements.
11 paid holidays per year and generous paid time off.
Free parking and access to RTD bus lines.
Tuition assistance.
Employee wellness programs.
Professional development opportunities.
Career opportunities throughout Colorado state government.
Some positions may qualify for the Public Service Loan Forgiveness Program.