Health Coach - Pre-Diabetes

Moda Health•Portland, OR

1d•Remote

About The Position

The Health Coach for the Pre-Diabetes (Pre-D) Program implements a CDC-approved Diabetes Prevention Program designed to prevent or delay type 2 diabetes by guiding members through lifestyle-change activities. The role collaborates with internal teams, external partners, employer groups, members, consultants, and community organizations to support member recruitment, enrollment, engagement, retention, and completion. The coach leads a Pre-D cohort and operationalizes the program in accordance with Diabetes Prevention Recognition Program (DPRP) standards. This is a full-time work-from-home role. The position may be classified as hourly (non-exempt) depending on the applicant’s location. The stated annual pay range is $59,922.05–$74,902.56, depending on experience and qualifications. The role requires a flexible schedule that may include early mornings, lunch hours, early evenings, evenings, and occasional weekends. The working environment involves extensive computer and keyboard use, prolonged sitting, frequent phone communication, navigating multiple computer screens, and being on camera for virtual training and meetings. Remote or hybrid work requires reliable, high-speed, hard-wired internet.

Requirements

Bachelor’s degree in public health, or equivalent experience and training.
Complete online CDC-approved Pre-D Lifestyle Coach training within 90 days of hire; ongoing refresher or advanced coach training is required to remain compliant with DPRP standards. The employer covers the cost.
Ability to work collaboratively and independently.
Excellent communication, interpersonal, and presentation skills.
Cultural competence and understanding of how Diversity, Equity, and Inclusion concepts guide and inform work.
Thorough knowledge and understanding of health behavior change theory.
Strong familiarity with Microsoft Office products.
Ability to learn proprietary databases and maintain confidentiality.
Strong organizational and analytical skills.
Ability to work a flexible schedule, including early mornings, lunch hours, and early evenings.
Ability to work beyond the standard workweek, including evenings and occasional weekends, as business needs require.
Reliable, high-speed, hard-wired internet connection for remote or hybrid work.
Comfort with being on camera for virtual training and meetings.

Nice To Haves

Certified Diabetes Educator credential.
Board Certified Health Coach (NBC-HWC) credential.
Bachelor’s degree in a healthcare-related field.
Completion of online CDC-approved Pre-D Lifestyle Coach training, refresher courses, and/or advanced coach training.
Experience in health coaching or a related field.
Experience in health insurance.
Ability to speak both English and Spanish.

Responsibilities

Ensure the Pre-D program aligns with the National Diabetes Prevention Program Lifestyle Change Program and follows a CDC-approved curriculum that complies with DPRP standards.
Conduct outreach and group health coaching sessions with eligible members by phone, email, mail, and virtually to support recruitment, enrollment, retention, and program completion.
Use motivational interviewing, peer-to-peer learning, interactive learning, and other techniques to follow the curriculum and support member engagement and lifestyle change.
Make internal and external referrals as needed.
Document member progress and record and verify member data for external submissions and internal reporting.
Collaborate with the Supervisor and data team to ensure data is submitted accurately and on time.
Develop and monitor performance indicators, including outreach, enrollment, attendance, retention, completion, disenrollment, and health outcomes.
Monitor and share data about performance indicators, program milestones, health outcomes, incentives, invoices, and other matters as needed.
Maintain current knowledge of CDC DPRP standards and share relevant information with others as needed.
Comply with applicable laws and regulations, including participant privacy and data-security requirements.
Work a flexible schedule to meet participant needs, including early mornings, lunch hours, early evenings, evenings, and occasional weekends.
Perform other duties as assigned.