Health Coach Field Care Coordinator - Remote in Missouri
About The Position
The Health Coach Field Care Coordinator serves as the primary care manager for a panel of members with low-to-medium complexity medical and behavioral needs. Care coordination focuses on supporting members’ medical, behavioral, and socioeconomic needs to promote appropriate service use and improve quality of care. The role is remote for candidates residing in Missouri or within 30 miles of the state border, with approximately 25% travel required. The position includes member engagement both face-to-face and by telephone, care planning and coordination, coaching, discharge planning, and advocacy.
Requirements
- Meet one of the following: a two-year degree or higher and at least 3 years of clinical experience; LPN qualification and at least 3 years of clinical experience; or at least 5 years of relevant experience, including at least 3 years of clinical experience.
- At least 1 year of experience with MS Office, including Word, Excel, and Outlook.
- A valid driver’s license, access to reliable transportation, and ability to travel within the assigned territory to meet members and providers.
- Ability to travel approximately 25% of the time.
- Reside in Missouri.
Nice To Haves
- CCM certification.
- At least 1 year of community case management experience coordinating care for individuals with complex needs.
- Experience working in team-based care.
- Background in managed care.
Responsibilities
- Engage members face-to-face and/or by telephone to complete comprehensive assessments of medical, behavioral, functional, cultural, and socioeconomic needs.
- Develop and implement person-centered care plans addressing chronic conditions, health promotion and wellness, social determinants of health, medication management, and member safety in alignment with evidence-based guidelines.
- Partner and collaborate with internal care teams, providers, and community resources to implement care plans.
- Provide education and coaching to support member self-management and lifestyle changes that promote health.
- Support proactive discharge planning and coordinate care transitions following emergency room visits or inpatient or Skilled Nursing Facility admissions.
- Advocate for members and families to ensure members’ needs and choices are represented and supported by the health care team.
Benefits
- Comprehensive benefits package, subject to eligibility requirements.
- Incentive and recognition programs, subject to eligibility requirements.
- Equity stock purchase, subject to eligibility requirements.
- 401(k) contribution, subject to eligibility requirements.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
Associate degree
