Health Club Attendant - Full Time (Caesars Palace LV)

Caesars Entertainment•Las Vegas, NV

About The Position

The Health Club Attendant maintains a clean, organized, and functional environment throughout the spa and fitness areas. The role oversees wet facilities, locker rooms, linen management, and food and beverage offerings while helping guests use amenities and ensuring their comfort and satisfaction. The attendant delivers personalized, five-star service in an exclusive resort setting and supports the spa’s operational, administrative, and sales goals.

Requirements

Must be at least 21 years old.
High school diploma or equivalent.
Alcohol Awareness Card (TAM).
Nevada Food Handler’s Card.
Strong interpersonal and communication skills and the ability to create a friendly, welcoming environment.
Ability to manage multiple tasks in a fast-paced environment, including scheduling, guest tours, locker management, food and beverage service, and retail sales.
Attention to detail and accuracy when handling guest requests and treatment recommendations.
Comfort promoting and selling spa products and services in a consultative manner.
Polished, professional-groomed appearance and positive attitude.
Experience with spa management software and basic office tools such as Microsoft Office.
Able to stand for a long period, up to an average eight-hour shift.
Able to handle several tasks at once.
Able to lift and push heavy objects and maneuver towel bins in close quarters.

Nice To Haves

One year of experience in luxury hospitality or a five-star spa is preferred.

Responsibilities

Complete daily opening and closing duties for the fitness center and spa.
Greet guests warmly and professionally in the spa, fitness center, and wellness spaces.
Assist with check-in at the wet facility area to support smooth booking flow and minimize guest wait times.
Keep vanity areas, showers, ice buckets, food stations, and waiting areas tidy and organized.
Manage linen running, setup, and restocking as operations require.
Maintain and organize attendant storerooms, inventory amenities, and flag items for reordering to the direct report.
Ensure facilities are functional and in good working condition.
Provide exceptional five-star guest service, respond promptly to inquiries and requests, and address concerns to support guest satisfaction.
Maintain accurate guest records, process food and beverage sales to guest bills and payments, update guest profile notes, enter sales in the POS, and track inventory.
Communicate with providers and the reception team about guest preferences and special requests to support smooth operations.
Meet sales conversion targets and monthly financial goals for services and retail set by Spa Management.
Attend mandatory meetings and training courses required by Spa Management.
Perform other tasks assigned by Spa Management.
Complete light cleaning and spot cleaning, unpack and restock inventory, and serve food and beverages.