Health Center Coordinator (80644)
About The Position
The Health Center Coordinator provides administrative, clerical, and front office support to ensure efficient daily operations within a university-based health center. This role serves as the initial point of contact for students, parents, and staff seeking guidance regarding clinical services. The Health Center Coordinator manages appointment scheduling, communicates with patients, maintains electronic medical records, and supports clinical staff with essential administrative tasks. The position requires a high level of professionalism, attention to detail, and the ability to maintain confidentiality in accordance with institutional policies and health care industry regulations.
Requirements
- Bachelor's degree in healthcare administration or related field.
- Minimum 1 to 2 years of administrative experience in a healthcare setting.
- Proficiency with standard office software (e.g. Microsoft Office suite).
- Familiarity with electronic medical record systems (Medicat).
- Strong communication, customer service, and interpersonal skills.
- Demonstrated ability to maintain confidentiality and comply with statutory regulations (HIPAA, FERPA, etc.).
- Ability to multitask, prioritize, and work effectively in a fast paced clinical environment.
- Professional demeanor and commitment to supporting diverse student populations.
Nice To Haves
- Experience in a post secondary academic or student health services environment.
- Familiarity with student health requirements, immunization compliance, and campus health workflows.
- Basic knowledge of medical terminology.
Responsibilities
- Manage front desk operations, including greeting patients, answering phones, and responding to inquiries.
- Schedule and confirm appointments, coordinate provider calendars, and manage patient flow.
- Maintain and update electronic medical records (EMR) in compliance with FERPA, HIPAA, and university policies.
- Process patient forms, referrals, and immunization records
- Assist Director of Health Services with verbal and written correspondence
- Assist clinicians with administrative tasks including retrieving records and managing correspondence
- Coordinate communication between students, providers, campus departments, and external healthcare partners
- Support billing processes by verifying insurance status
- Maintain office supplies, equipment, and inventory for clinical and administrative needs.
- Participate in quality improvement activities and support health center initiatives aligned with university goals
- Uphold a welcoming, student centered environment that reflects the university’s commitment to accessible, high quality health services.
Benefits
- full slate of university benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
