Health Center Assistant I

PLANNED PARENTHOOD SOUTHWEST OHIO REGION•Dayton, OH

14d•$20 - $0

About The Position

The Health Center Assistant I provides essential support for patient care and health center operations at Planned Parenthood Southwest Ohio Region. Depending on health center needs, the assistant may support front office functions, clinical services, or both, helping ensure a seamless, welcoming, and positive patient experience. The role supports access to reproductive and sexual healthcare services and works with patients, clinicians, and team members in a fast-paced healthcare environment. The position is based at Dayton Family Planning in Dayton, Ohio, with travel to other health center locations as needed and travel of up to 50%. The role is full-time, pays $20.00 per hour, and requires a high school diploma or GED. Some evening and Saturday work is required. The work environment includes frequent patient and team interaction, clinical settings, laboratory materials, and healthcare-related environments. Employees regularly stand, walk, bend, and lift up to 25 pounds. Planned Parenthood Southwest Ohio Region describes its mission as providing access to high-quality healthcare and education that empower people to make informed private decisions about reproductive lives and sexual health. It emphasizes compassionate, patient-centered care, health equity, and an inclusive environment where people are treated with dignity and respect.

Requirements

High school diploma or GED.
Enjoy working directly with patients and providing outstanding customer service.
Ability to thrive in a fast-paced environment and adapt to changing priorities.
Effective and respectful communication with people from diverse backgrounds and experiences.
Strong organizational, clerical, and basic computer skills.
Comfort learning healthcare systems and technology.
Availability to work some evenings and Saturdays and travel to other health center locations as needed.
Reliable transportation.

Nice To Haves

Healthcare-related education, certification, or training.
Experience in reproductive, sexual, or community healthcare.
Experience using electronic medical records (EMR/EHR).
Current CPR certification.
Previous healthcare, medical office, or nonprofit experience.

Responsibilities

Welcome, register, and support patients throughout their visit.
Schedule appointments, process payments, verify information, and assist with patient follow-up.
Provide education and resources related to sexual and reproductive healthcare services.
Support clinicians by gathering patient information and maintaining accurate electronic health records.
Perform clinical support duties, including vital signs, laboratory testing, and specimen collection, when trained and assigned.
Prepare exam rooms, stock supplies, and maintain clean, organized patient care areas.
Maintain patient confidentiality and comply with HIPAA, OSHA, CLIA, and PPSWO standards.
Contribute to efficient clinic flow and an exceptional patient experience.