Health Center Assistant

The Providence Community Health Centers, Inc.•Providence, RI

About The Position

Providence Community Health Centers (PCHC) is hiring a Health Center Assistant (Medical Assistant). The role supports physicians, nurse practitioners, and registered nurses in caring for patients across the life cycle, from infants through geriatric patients. It combines clinical assistance, patient coordination, telephone and appointment scheduling, recordkeeping, and general clerical support. The assistant works with the health care team toward coordinated, patient-centered care, follows PCHC patient care management objectives, communicates effectively, and maintains patient confidentiality. General interpretation support is also provided to clinical staff. Some clinics may require knowledge of immigration-related documentation. Duties listed are not all-inclusive, though employees will not routinely be asked to perform tasks unrelated to the described duties.

Requirements

High school diploma (business course) or equivalent.
Completion of a medical assistant program that includes the required 180-hour internship for graduation.
Basic Life Support/CPR certification.
Ability to perform responsibilities involving patients across the life cycle, including infants, children, adolescents, adults, and geriatric patients.
Clear diction and conversational skills for communicating with a multicultural, multiethnic, and multilingual patient community.
Computer literacy.

Nice To Haves

Familiarity with Physician Computer Network.

Responsibilities

Assist physicians, nurse practitioners, and registered nurses with patient care across the life cycle.
Take and record vital signs, height, and weight; operate an EKG machine; complete point-of-care testing and developmental screenings; prepare patients for examinations and prepare work areas.
Complete refill requests and document patient-related procedures and tests in patient charts.
Answer incoming telephone calls and schedule patients through the automated appointment scheduling process.
Interview incoming patients and verify identity; maintain provider appointment schedules; verify financial and insurance information; collect service payments; and record required data.
Insert patient-related materials as needed and maintain separate logs and records related to care and compliance.
Provide general clerical support throughout the organization, including filing, answering or rerouting calls, preparing data reports, and compiling statistics.
Work with all members of the health care team to achieve coordinated, patient-centered care.
Demonstrate knowledge of PCHC’s patient care management plan goals and objectives.
Perform and communicate individual tasks effectively and maintain patient confidentiality at all levels of interaction.
Provide general interpretation support for clinical staff.
Where required by the clinic, work with immigration documentation, including passport immunizations, Immigration 693 forms, and Refugee I-94 Cards.