Health Center Assistant

The Providence Community Health Centers, Inc.•Cranston, RI

About The Position

Providence Community Health Centers is hiring a Health Center Assistant (Medical Assistant) to support clinical and administrative services for patients across the lifespan, from infants through geriatric patients. The role assists physicians, nurse practitioners, registered nurses, and other members of the health care team in providing coordinated, patient-centered care. It also includes patient scheduling and intake, clerical support, maintaining records, and providing general interpretation support for clinical staff. Patient confidentiality must be maintained at all levels of interaction. Some clinics may require knowledge of immigration-related documentation.

Requirements

High school diploma (business course) or equivalent.
Completion of a medical assistant program that includes a 180-hour internship requirement for graduation.
Basic Life Support/CPR certification.
Ability to perform responsibilities across the life cycle, including infants, children, adolescents, adults, and geriatric patients.
Clear diction and conversational skills sufficient to communicate with a multicultural, multiethnic, and multilingual patient community.
Computer literacy.

Nice To Haves

Familiarity with Physician Computer Network.

Responsibilities

Assist physicians, nurse practitioners, and registered nurses in caring for patients across the lifespan.
Take and record vital signs, height, and weight; operate an EKG machine; complete point-of-care testing and developmental screenings; prepare patients for examinations and prepare work areas.
Complete refill requests and document patient-related procedures and tests in patient charts.
Answer incoming calls, schedule patients using the automated appointment scheduling process, interview incoming patients and verify identity, and maintain provider appointment schedules.
Verify financial and insurance information, collect payments for services, and record required data.
Insert patient-related materials as required and maintain separate logs and records related to care and compliance.
Provide general clerical support throughout the organization, including filing, answering or rerouting calls, preparing data reports, and compiling statistics.
Work with all members of the health care team to achieve coordinated, patient-centered care.
Demonstrate knowledge of the goals and objectives of PCHC’s patient care management plan and perform and communicate individual tasks effectively.
Maintain patient confidentiality at all levels of interaction.
Provide general interpretation support for clinical staff.
For some clinics, understand immigration documentation, including Passport immunizations, Immigration 693 forms, and Refugee I94 Cards.