This position will perform routine support services and clinical tasks for the incarcerated offenders in either an outpatient clinic, infirmary, telehealth, or specialized cell house setting for acute care, chronic support and emergency interventions as indicated. This position may be required to work any shift, weekends, and holidays. The duties include but are not limited to: Provide assistance to the telehealth provider by scheduling regional medical appointments and providing medical assistance to include such activities as taking medical histories, vital signs, height and weight, and documenting appropriately; other treatments include, but are not limited to, dressing changes, suture removal, medicated nebulizer treatments, eye/ear irrigations; Assist physicians, physician assistants, and nurse practitioners with minor medical and surgical procedures; May administer medications if consistent with training program and completes DOC training program to administer medications; May occasionally be required to participate in restraining an inmate primarily for medical reasons; Perform all types of clinical support services necessary for the operations of a clinical unit which might include answering phones, and maintaining office equipment and supplies including forms for the clinical unit, and ordering and maintaining medical supplies for store rooms and examination rooms; Coordinate grievances by logging and mailing back responses. Complete flow sheets of all types both paper and electronic; Order and restock patient education materials in appropriate areas of the clinic. Order medications and restock medication rooms including pulling outdated medications; Observe and report to a medical provider, dentist, or mental health professional the observed physical and emotional condition of inmates including the effectiveness of medications and treatments during sick line sick-call and emergencies using skills and appropriate protocols; Demonstrate adequate interpersonal skills to communicate successfully in person, on the telephone, and during telehealth appointments with all necessary contacts within DOC and outside agencies; Promote and is accountable for safety and security of the clinical environment through conscientious observations and sensitive item/contraband control including but not limited to counting syringes, needles, narcotics, instruments, and key control. May be required to travel to other facilities as needed.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED