Health Care Assistant/Certified Nursing Assistant - Inpt Medicine

Hennepin Healthcare•Minneapolis, MN

16d

About The Position

Within the context of Hennepin Healthcare System’s culture of Patient & Family Centered Care and under direct RN supervision, the Health Care Assistant contributes to the health and well-being of assigned patients by providing quality patient care, performing technical procedures, and completing related duties that meet established standards. The position acts as a competent, caring, and collaborative member of the patient care team. It may also provide unit clerical support, including identified EHR duties, answering phones, and coordinating unit communication. The role is in Inpatient Medicine at 0.8 FTE (64 hours per two-week pay period). Workdays vary and include every other weekend. The overnight shift is eight hours long.

Requirements

Current certification on the Minnesota Nursing Assistant Registry upon hire; ongoing maintenance of certification or registry status is not required after hire; and/or completion of one semester of clinical rotation within an accredited nursing program; and/or enrollment in and successful completion of the Hennepin Healthcare-determined Nursing Assistant program; and/or six months of acute nursing assistance experience.
Knowledge of basic medical terminology.
Basic computer knowledge.
Ability to work cohesively and respectfully with a diverse workforce and patient population.
Ability to prioritize, organize, and communicate with multidisciplinary staff.
Ability to adapt to rapidly changing and unpredictable situations.
Ability to read and follow written instructions and understand and communicate verbal and written information.
Ability to meet departmental performance expectations and HCMC standards for quality, accuracy, productivity, Patient & Family Centered Care, and customer service.

Nice To Haves

High school graduate or equivalent.
Basic Life Support.
Training or equivalent experience as a nursing assistant, CNA, or EMT.
Currently enrolled in a four-year RN program.
Experience with EPIC and/or a similar electronic health record system.
One year of Nursing Assistant experience in a similar hospital setting.

Responsibilities

Develops and maintains positive working relationships with patients and families, team members, department personnel, and medical center personnel using Patient & Family Centered Care principles.
Assists patients with activities of daily living, including hygiene, grooming, and bathing.
Responds promptly to patient call lights, identifies patient needs, provides appropriate assistance, or communicates needs to the appropriate team member.
Performs intentional rounding in collaboration with the RN.
Takes and records patient vital signs as prescribed by nursing protocol or physician order.
Measures and records patient intake and output according to established protocol and order.
Conducts assigned or delegated point-of-care tests.
Communicates changes or pertinent information about a patient’s physical appearance, attitude, intake and output, vital signs, and point-of-care testing to the nurse; records which nurse was notified of abnormal results.
Keeps patient rooms neat, clean, and orderly; changes bed linens as scheduled and as needed.
Escorts or transports patients on foot or using carts, beds, or wheelchairs.
Procures and stocks equipment and supplies, and ensures equipment is clean and operable.
Greets and relays information to appropriate staff, physicians, or family members.
Inventories patients’ belongings and valuables, documents them, and secures them.
Collects specimens using clean technique and labels them appropriately.
Disposes of trash, linens, and supplies appropriately.
Ensures patient and supply rooms are properly stocked and linen is covered.
Supports unit and medical center compliance with regulatory standards, customer service, and other initiatives.
May perform technical procedures after training and competency validation and upon RN delegation, including maintaining oxygen equipment, oral suctioning, routine incision care, skin care, applying or changing non-sterile dressings, applying warm or cold compresses or non-prescription topical creams or ointments, 12-lead EKGs, phlebotomies, and discontinuing IVs, saline locks, and Foley catheters.
Records actions in the EHR.
Performs EHR clerical duties, answers phones, and triages calls appropriately.
Performs responsibilities and duties required by Patient Care Services’ scope of service to address the unique nature of clients.