Health Benefits Specialist (Customer Service) – Murray, UT

Intermountain Health • Murray, UT

1d • Hybrid

About The Position

Select Health’s Health Benefit Specialist (HBS) role has the critical accountability to provide superior service directly to Select Health members, customers, and providers and to deliver on Select Health’s strategy and mission. The HBS position assists Select Health members in living their healthiest lives possible by educating them about the best usage of health insurance plans and benefits. The HBS I role is designed to assist new caregivers in developing essential job skills and obtaining industry knowledge through high engagement and successful completion of Select Health’s six-week HBS Basic Training Program. Start your career with one of Utah’s Best Companies to Work For! Select Health has been recognized 18 times as a “Best Company to Work For,” and we’re looking for passionate individuals to join our award-winning team.

Requirements

• Strong communication and problem-solving skills
• Active Listening and time management
• Ability to multitask and work under pressure
• Computer literacy (Microsoft Office, typing proficiency)

Nice To Haves

• Call center experience
• Bilingual (English/Spanish)

Responsibilities

• Deliver superior customer service via phone, email, and chat
• Help members understand their benefits and resolve claims issues
• Collaborate with internal teams to ensure timely resolutions
• Maintain confidentiality and uphold Select Health’s service commitments

Benefits

• Paid time off
• Medical/dental/vision insurance
• 401(k) match
• Tuition reimbursement
• Wellness programs
• Monthly performance bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed