Health Benefits Specialist - Remote
TEKsystems•Tampa, FL
•$21 - $21•Remote
About The Position
Our health insurance client is hiring to support their ramp for open enrollment. This line will be specifically taking Medicare calls. They will be speaking with a more elderly population and so empathy and patience is key. They will help them walk through their Medicaid benefits and answer any questions they may have. Calls will be all inbound, typically between 50 and 70 a day. 70 would be on the absolute high end and not the norm.
Requirements
- 2+ years of call center experience is required.
- High school diploma / GED required.
Nice To Haves
- Payor experience highly preferred
- Medicaid experience is a bonus
Responsibilities
- Take Medicare calls.
- Assist an elderly population with their Medicaid benefits.
- Answer questions regarding Medicaid benefits.
- Handle inbound calls.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
