Health & Benefits Consultant

Mercer • Grand Rapids, MI

2d • Hybrid

About The Position

Marsh is seeking a Health & Benefits Consultant for its Health & Benefits team within the People and Investments business. The role may be based in Southfield, Michigan, or Grand Rapids, Michigan, and follows a hybrid work arrangement requiring at least three days per week in a local office or onsite with clients.

The consultant assists in managing engagements for employers with 2,000 or more employees, advising on medical, dental, life, and disability benefit plans and programs. The role includes negotiating with benefits carriers and vendors to secure health and welfare coverage, and serving as a client manager and often as the Marsh relationship manager. The consultant oversees service delivery, strategy, financial evaluations, plan design, renewals, business placement, benchmarking, and other studies; develops benefits strategies and solutions for complex client issues; and is accountable for account and project revenue, profitability, delivery, and client satisfaction. The position also contributes to new business opportunities and product and service development in a technology- and AI-enabled environment.

Requirements

• BA/BS degree.
• At least 5 years of experience identifying, designing, recommending, and implementing efficient, innovative business solutions for clients' complex health care benefit plans.
• Client-facing experience in a consulting capacity.
• Renowned expertise and industry reputation in the health and benefits field.

Nice To Haves

• Life and Health License.
• Strong, innovative sales and marketing skills, including the ability to successfully market organizational strengths.
• Well-developed mathematical, strategic planning, communication, and listening skills.
• Proven management skills leading large, complex projects.

Responsibilities

• Manage complex client engagements, including service delivery, strategy, financial evaluations, plan design, renewals, business placement, benchmarking, and other studies.
• Develop sophisticated benefits design and renewal strategies and drive the development of tools and solutions for complex client issues.
• Develop the full scope of services provided to clients and define roles and responsibilities within the client team.
• Communicate Marsh's position on the latest industry trends to clients.
• Be accountable for revenue and profitability for client accounts and projects.
• Monitor project scope, budget, timeliness, and client satisfaction.
• Set strategic direction and create demand for new products and services in the marketplace.
• Manage and participate in new business opportunities with sales channel partners.
• Negotiate with benefits carriers and vendors to secure health and welfare plan coverage.
• Act as client manager and often as the Marsh relationship manager.
• Work in an environment that embraces AI and technology-enabled tools.

Benefits

• Professional development opportunities.
• Interesting work and supportive leaders.
• A vibrant and inclusive culture with opportunities to work with talented colleagues and create solutions that benefit colleagues, clients, and communities.
• A range of career opportunities, benefits, and rewards to enhance well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior