Health Beauty Care Department Manager

Hy-Vee, Inc.•Olathe, KS

About The Position

The Health Beauty Care Department Manager leads the department to provide a welcoming customer experience through strong merchandising, knowledgeable service, and effective team leadership. The manager keeps current with health, beauty, and personal care trends and helps customers find suitable products. The role oversees department standards, staffing, scheduling, inventory, ordering, pricing, promotions, sanitation, and sales performance while coordinating with store leadership. The manager may also assist in other store areas and special projects. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

High school diploma or equivalent.
Ability to deliver outstanding customer service and inspire a team to do the same.
Ability to lead, motivate, and develop a team in a fast-paced retail environment.
Ability to stay current with health, beauty, and personal care product trends.
Basic math skills, including fractions, decimals, and percentages.
Clear written and verbal communication with customers, employees, and vendors.
Ability to handle confidential information, including item costs and margins, with discretion.
Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance.
Ability to stand and walk continuously on hard surfaces for extended periods.
Ability to unload, lift, stock, and rotate incoming truck freight and merchandise.
Successful completion of a pre-employment drug screen is required.

Nice To Haves

One or more years of similar or related work experience is preferred.

Responsibilities

Set and uphold department standards for customer service, cleanliness, sanitation, team relations, and profitability.
Encourage employees to greet and engage customers, and lead by example in creating a welcoming atmosphere.
Stay current on product-category trends and educate customers by making suggestions and answering questions.
Help customers locate products, reach items, carry heavy purchases, and otherwise improve their shopping experience.
Recruit, hire, train, supervise, and evaluate department employees; address performance and disciplinary matters as needed.
Coordinate employee schedules, daily work plans, and department goals with store leadership.
Set and maintain department experience standards, including signage and merchandising displays.
Monitor product rotation and expiration dates, and manage ordering and replenishment.
Oversee pricing, maintain competitive pricing, and analyze weekly and monthly sales trends.
Plan displays, promotions, and pre-orders; prepare advertising projections and write ads.
Determine sanitation guidelines and ensure department compliance.
Operate the cash register accurately and report cash drawer discrepancies as needed.
Follow Hy-Vee's dress code, hygiene standards, and company policies.
Assist in other store areas and take on special projects as needed.