Health Beauty Care Department Manager

Hy-Vee•Olathe, KS

About The Position

The Health Beauty Care Department Manager leads the department, creating a welcoming customer experience through strong service, knowledgeable employees, effective merchandising, and a clean, well-maintained environment. The manager keeps current with trends across health, beauty, and personal care products and helps customers find products and make informed choices. The role includes recruiting, training, supervising, scheduling, and evaluating department employees; setting daily work plans and goals with store leadership; and managing product rotation, ordering, replenishment, pricing, promotions, displays, and sales trends. The manager also establishes sanitation guidelines, ensures compliance with company policies, operates the cash register as needed, and may assist in other store areas or special projects. This fast-moving retail role involves extended periods of standing and walking, frequent handling of heavy objects, and possible work in cooler or freezer environments. The work environment may include dirt, noise, equipment movement hazards, and occasional exposure to temperature extremes, dampness, electrical shock, and cleaning chemicals or solvents. Safety training is provided. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

High school diploma or equivalent.
Ability to deliver outstanding customer service and inspire a team to do the same.
Ability to lead, motivate, and develop a team in a fast-paced retail environment.
Ability to keep up with trends in health, beauty, and personal care products.
Basic math skills, including fractions, decimals, and percentages.
Clear written and verbal communication with customers, employees, and vendors.
Ability to handle confidential information, including item costs and margins, with discretion.
Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance.
Ability to continuously stand and walk on hard surfaces for extended periods.
Ability to unload, lift, stock, and rotate incoming truck freight and merchandise.
Successful completion of a pre-employment drug screen.

Nice To Haves

One or more years of similar or related work experience.

Responsibilities

Set and uphold department standards for customer service, cleanliness, sanitation, team relations, and profitability.
Create a welcoming atmosphere by encouraging employees to greet and engage customers and by leading by example.
Stay current on trends across product categories and educate customers by answering questions and making suggestions.
Help customers locate products, reach items, and carry heavy purchases.
Recruit, hire, train, supervise, and evaluate department employees, and handle performance and disciplinary matters as needed.
Coordinate scheduling, daily work plans, and department goals in partnership with store leadership.
Maintain department experience standards, including signage and merchandising displays.
Track product rotation, check for expired code dates, and manage ordering and replenishment.
Oversee pricing, ensure competitive pricing, and analyze weekly and monthly sales trends.
Plan displays, promotions, and pre-orders; prepare ad projections and write ads.
Determine sanitation guidelines and ensure compliance throughout the department.
Operate the cash register accurately and report cash drawer discrepancies as needed.
Comply with Hy-Vee's dress code, hygiene standards, and company policies.
Assist in other store areas and take on special projects as needed.