Health Beauty Care Department Manager

Hy-Vee, Inc.•Columbia, MO

About The Position

The Health Beauty Care Department Manager leads the department to deliver strong customer service, maintain appealing merchandising, and support departmental profitability. The manager keeps current on product trends, helps customers find products, and develops a knowledgeable, welcoming team. The position includes recruiting, hiring, training, supervising, and evaluating employees; coordinating schedules, daily work plans, and goals with store leadership; maintaining department standards for service, cleanliness, sanitation, and team relations; managing product rotation, ordering, replenishment, pricing, sales trends, displays, promotions, and advertising; and operating the cash register. The manager also follows company policies and may assist in other store areas or special projects. The role reports and is accountable to the Store Director, Store Manager, Assistant Managers of Health Wellness Home, Store Operations, and Perishables, and Fashion Beauty Basin Director. Direct reports are department employees. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

High school diploma or equivalent.
Ability to deliver outstanding customer service and inspire the team to do the same.
Ability to lead, motivate, and develop a team in a fast-paced retail environment.
Ability to stay current on trends in health, beauty, and personal care products.
Basic math skills, including fractions, decimals, and percentages.
Clear written and verbal communication with customers, employees, and vendors.
Ability to handle confidential information, including item costs and margins, with discretion.
Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance.
Ability to stand and walk continuously on hard surfaces for extended periods.
Ability to unload, lift, stock, and rotate incoming truck freight and merchandise.
Successful completion of a pre-employment drug screen is required.

Nice To Haves

One or more years of similar or related work experience is preferred.

Responsibilities

Set and uphold department standards for customer service, cleanliness, sanitation, team relations, and profitability.
Create a welcoming atmosphere by encouraging employees to greet and engage customers and leading by example.
Keep current on trends across product categories, educate customers, offer suggestions, and answer questions.
Help customers find products, reach items, and carry heavy purchases.
Recruit, hire, train, supervise, and evaluate department employees, and address performance and disciplinary matters as needed.
Coordinate schedules, daily work plans, and department goals in partnership with store leadership.
Set and maintain department experience standards, including signage and merchandising displays.
Track product rotation, check expiration dates, and manage ordering and replenishment.
Oversee pricing, ensure competitive market pricing, and analyze weekly and monthly sales trends.
Plan displays, promotions, and pre-orders; prepare advertising projections and write ads.
Determine sanitation guidelines and ensure department compliance.
Operate the cash register accurately and report cash drawer discrepancies as needed.
Comply with the dress code, hygiene standards, and company policies.
Assist in other store areas and take on special projects as needed.