Health Beauty Care Department Manager

Hy-Vee•Columbia, MO

About The Position

The Health Beauty Care Department Manager leads the department to deliver strong customer service and profitability while maintaining a welcoming, clean, and well-merchandised environment. The role involves staying current on health, beauty, and personal-care trends; helping customers select products; and building and developing a team that provides knowledgeable service. The manager recruits, hires, trains, supervises, and evaluates department employees; coordinates schedules, daily work plans, and goals with store leadership; and handles performance and disciplinary matters as needed. The position also oversees product rotation, expiration checks, ordering, replenishment, pricing, sales-trend analysis, promotions, displays, advertising projections, and sanitation standards. The manager may operate the cash register, assist elsewhere in the store, and take on special projects. Employment is contingent on successfully completing a pre-employment drug screen.

Requirements

High school diploma or equivalent.
Ability to deliver outstanding customer service and inspire a team to do the same.
Ability to lead, motivate, and develop a team in a fast-paced retail environment.
Ability to stay current with health, beauty, and personal-care product trends.
Basic math skills, including fractions, decimals, and percentages.
Clear written and verbal communication with customers, employees, and vendors.
Ability to handle confidential information, including item costs and margins, discreetly.
Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance.
Ability to stand and walk continuously on hard surfaces for extended periods.
Ability to unload, lift, stock, and rotate incoming truck freight and merchandise.
Ability to work in cooler or freezer environments for extended periods.
Ability to work in an environment with possible daily exposure to dirt, noise, and equipment movement hazards, and occasional exposure to temperature extremes, dampness, electrical shock, and cleaning chemicals or solvents.
Successful completion of a pre-employment drug screen is required.

Nice To Haves

One or more years of similar or related work experience is preferred.

Responsibilities

Set and uphold department standards for customer service, cleanliness, sanitation, team relations, and profitability.
Encourage employees to greet and engage customers, and lead by example in creating a welcoming atmosphere.
Stay current on product trends and educate customers by answering questions and making suggestions.
Help customers find and reach products and carry heavy purchases when needed.
Recruit, hire, train, supervise, and evaluate department employees; address performance and disciplinary matters as needed.
Coordinate employee schedules, daily work plans, and department goals in partnership with store leadership.
Maintain department experience standards, including signage and merchandising displays.
Track product rotation, check expiration dates, and manage ordering and replenishment.
Oversee pricing, maintain competitive pricing, and analyze weekly and monthly sales trends.
Plan displays, promotions, and pre-orders; prepare advertising projections and write ads.
Determine sanitation guidelines and ensure department compliance.
Operate the cash register accurately and report cash drawer discrepancies as needed.
Follow Hy-Vee dress code, hygiene standards, and company policies.
Assist in other store areas and complete special projects as needed.