Health and Wellness Representative
About The Position
This position is a sales and customer service role focused on promoting cutting-edge wellness services at Rhode Island Restore locations, including Garden City Center and East Greenwich. The role involves hourly pay plus commission. We are seeking candidates for both full-time and part-time positions, including weekend availability. Restore Hyper Wellness is one of the fastest-growing companies in America, and we provide training to help you become part of a dynamic team dedicated to helping people feel their best. Our 'Hyper Wellness' approach emphasizes offering effective, cutting-edge services that stimulate the body's natural defense mechanisms, aiming to improve customers' lives through a lifestyle of wellness. Our retail locations are designed to be efficient, fun, and social, differing from traditional doctor's offices. We prioritize educating clients transparently to empower them in managing their wellness. Daily, we assist numerous customers in achieving goals related to sports performance, pain management, recovery, beauty, and overall well-being. Restore Hyper Wellness + Cryotherapy is looking for a friendly and motivated Hyper Wellness Representative to join our team. This individual will often be the first point of contact for our clients and must provide excellent customer service to every guest.
Requirements
- A love for health and wellness and a outgoing personality
- At least one year of customer service experience in a retail/service environment.
- Availability to work weekends.
- Excellent communication skills
Responsibilities
- Maintaining a professional and courteous relationship with every client
- Answering the phone and returning voicemails
- Booking, rescheduling and canceling appointments
- On-boarding new clients, obtain waivers, and create Client Profiles in our POS
- Checking-in and retailing out customer sessions on our POS
- Greeting customers and ushering them to their service of choice
- Administering all non-medical and non-specialty services
- Providing service tours, selling packages & memberships
- Executing opening and closing duties
- Maintain current product knowledge of all modalities and products that we can offer clients to support and enhance their goals
- Educate clients on the all Restore modalities
- When not with clients, assisting in other store operations: maintaining store cleanliness, maintaining laundry upkeep, assisting in customer lead reach out, assist in community outreach, assist in creating store events, and assisting in social media efforts
Benefits
- Competitive salary plus commission
- Flexible schedule in a fun work environment
- Access to complementary and discounted in-store services
- Opportunity for growth
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
