Health and Wellness Representative

Restore Hyper Wellness•Charleston, SC

2d•Onsite

About The Position

Restore Hyper Wellness is seeking passionate individuals to join their team as Health and Wellness Representatives. These representatives are the primary point of contact for clients at each location, playing a crucial role in delivering an exceptional customer experience. The role involves assisting clients with various wellness services, managing appointments, onboarding new clients, and promoting service packages and memberships. Representatives are expected to educate clients on Restore's offerings, maintain a safe and welcoming environment, and embody the company's core values and mission of making Hyper Wellness® accessible, affordable, and fun. The company has been recognized for its rapid growth, ranking high on Inc. 5000 lists.

Requirements

Passionate about health and wellness
At least one year of customer service experience in a retail environment.
Working weekends doesn’t bum you out
Communication and collaboration are some of your strong suits
You either hold or are working toward a degree in kinesiology, exercise science, personal training, or a related field

Responsibilities

Greeting clients and assisting them with Restore’s wellness services
Helping clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process
Onboarding new clients - this involves completing medical waivers and creating profiles in our point-of-sale system
Conducting tours and selling service packages and memberships
Educating clients on Restore services, including medical benefits, precautions, and at-home care
Performing opening and closing procedures
Maintain a safe, clean and secure environment for all guests and employees.
Serve as an expert on Restore products and services.
Represent the brand by embodying Restore’s core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness® lifestyle.
Create a fun and engaging store culture by ensuring every team member is involved, valued and recognized for his/her contributions.