Health and Wellness Representative

Restore Hyper Wellness • Charleston, SC

4d • Onsite

About The Position

Restore Hyper Wellness is seeking passionate individuals to join their team as Health and Wellness Representatives. These representatives are the face of each Restore location and play an integral role in delivering a high-quality customer experience. The role involves assisting clients with wellness services, managing bookings, onboarding new clients, selling service packages and memberships, educating clients on services, and performing opening and closing procedures. Representatives are expected to maintain a safe and clean environment, serve as experts on Restore products and services, embody the brand's core values, and contribute to a fun and engaging store culture.

Requirements

• At least one year of customer service experience in a retail environment.
• Working weekends doesn’t bum you out
• Communication and collaboration are some of your strong suits
• You either hold or are working toward a degree in kinesiology, exercise science, personal training, or a related field

Nice To Haves

• Passionate about health and wellness

Responsibilities

• Greeting clients and assisting them with Restore’s wellness services
• Helping clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process
• Onboarding new clients - this involves completing medical waivers and creating profiles in our point-of-sale system
• Conducting tours and selling service packages and memberships
• Educating clients on Restore services, including medical benefits, precautions, and at-home care
• Performing opening and closing procedures
• Maintain a safe, clean and secure environment for all guests and employees.
• Serve as an expert on Restore products and services.
• Represent the brand by embodying Restore’s core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness® lifestyle.
• Create a fun and engaging store culture by ensuring every team member is involved, valued and recognized for his/her contributions.

Benefits

• A competitive hourly wage plus monthly incentive opportunity
• 401K with 4% match
• Health Insurance
• Vacation Time (PTO)
• Complimentary and discounted access to Restore’s innovative wellness services
• The knowledge that you’re making a positive impact on people’s lives every day

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree