Head of Supply, NOAM
About The Position
The Head of Supply, NOAM reports to the Regional Supply Chain Head and leads Supply Planning operations and processes at a regional level. The role provides Supply Planning input to regional business plans and helps design and execute the regional Supply Chain strategy, objectives, policies, and plans. The position leads regional and local/site Supply Planning initiatives, continuous improvement and change programs, and project implementation. It monitors service-level performance, works to improve customer satisfaction and reduce recurring supply issues, and contributes to regional Supply Chain Management projects. The role provides direction to Supply Planning activities at four regional sites and strategic direction for acquired companies, participates in executive S&OP meetings, and uses performance management to improve processes. The role also oversees training for Supply Planning staff, coordinates and reviews site-level human resources processes, and develops a regional talent pipeline in partnership with the GBS delivery center and HR Business Partners.
Requirements
- Degree in Supply Chain or a business-related field.
- At least 12 years of experience in Supply Chain or a related field.
- Excellent project and change management skills.
- Excellent knowledge of Supply Chain functions and processes.
- Strong analytical and negotiation skills.
- Experience with large ERP systems.
- Strong business acumen.
- Continuous improvement mindset.
- Strong interpersonal and communication skills.
- Understanding of Incoterms and shipping terminology.
- Strong knowledge of new technologies and automation.
- Certified CSCP/CPIM.
Nice To Haves
- Six Sigma/Lean Green Belt certificate preferred.
Responsibilities
- Provide Supply Planning input to Regional Operations business plans and participate in designing regional Supply Chain strategy and related objectives.
- Roll out the Supply Planning strategy within the region.
- Contribute to the design and execution of tactical and operational plans and policies to meet regional Supply Chain objectives.
- Lead deployment of regional Supply Planning initiatives at regional and local/site levels to optimize cost and customer service quality.
- Identify and drive continuous improvement programs internally and with Supply Planning partners to achieve targeted service levels and costs.
- Lead change resulting from continuous improvement and Supply Chain initiatives.
- Monitor service-level KPIs to support customer satisfaction, reduce complaints and damaged goods, and resolve recurring supplier problems.
- Follow market developments and trends in Supply Planning service and costs.
- Participate in and allocate resources to Regional Supply Chain Management projects, and implement project-driven changes in the region.
- Coordinate idea generation through the project process for the regional supply organization.
- Provide direction on Supply Planning activities for four regional sites and strategic direction for acquired companies.
- Participate in executive S&OP meetings.
- Use performance management to improve processes and suggest actions, projects, and programs.
- Oversee deployment of training programs for Supply Planning staff.
- Coordinate and review human resources processes within site-level Supply Planning teams.
- Develop a regional talent pipeline and drive Supply Planning talent development and promotion with the GBS delivery center and HR Business Partners.
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What This Job Offers
Job Type
Full-time
Career Level
Director
