Head of Strategic Communications

Volvo Group•Shippensburg, PA

9d•$128,300 - $158,400•Hybrid

About The Position

The Head of Strategic Communications Region North America leads communications that support business strategy, transformation and change across the region. The role develops communication strategies and integrated plans that help leaders and employees understand priorities, stay aligned and support business performance. Working closely with senior leaders, Strategy, People & Culture and other key stakeholders, the role strengthens engagement, enables effective change and supports execution of regional priorities. Our organization is built by people and great teamwork. We are a truly global company, and we believe in the advantage of diversity. Together, we create a workplace that brings the best out of everyone. Here at Volvo Construction Equipment (VCE), we are motivated by the idea that with imagination, hard work and innovation we will lead the way towards developing a world that is cleaner, smarter, and more connected. We believe in a sustainable future.

Requirements

Bachelor's degree in Communications, Marketing, Business, Public Relations, Journalism, Human Resources, or a related field.
8+ years of experience in internal, corporate, employee, change, or strategic communications within a complex organization.
Experience partnering with senior leaders and supporting leadership communications.
Experience developing and implementing communication strategies that support business priorities and organizational change.
Demonstrated ability to manage cross-functional communication initiatives and engage diverse stakeholder groups.
Excellent communication, presentation, and facilitation skills.
Strong stakeholder management and influencing abilities.
Ability to manage multiple priorities and work effectively in a changing environment.
Sound judgment and discretion when handling sensitive information.
Proficiency with digital communication tools and platforms.
Ability to work in a hybrid environment.
Travel within North America and occasional international travel, as required.
Strategic Communication: Ability to translate business priorities into clear and effective communication strategies and messages.
Business Acumen: Understands business objectives and uses communications to support organizational performance and change.
Influence & Networking: Ability to align stakeholders and drive outcomes through collaboration and influence without direct authority.
Stakeholder Management & Influencing: Builds strong relationships and works effectively across functions and leadership levels without direct authority.
Executive Communication: Advises and supports leaders in delivering clear, engaging, and impactful communications.
Change Communication: Develops communication approaches that help employees understand and adopt change.
Planning & Prioritization: Manages multiple initiatives and balances competing communication needs effectively.
Facilitation & Coaching: Supports leaders and teams through communication coaching, workshops, and engagement activities.
Measurement & Continuous Improvement: Uses feedback and communication metrics to evaluate effectiveness and improve outcomes.
Judgment & Professionalism: Handles sensitive information and complex stakeholder situations with discretion and sound judgment.
Digital Communication Tools: Uses communication platforms, analytics, and AI-enabled tools to enhance communication effectiveness.
Collaboration: Works effectively with diverse stakeholders across functions, locations, and levels of the organization.

Nice To Haves

Master's degree in Communications, Business Administration, Organizational Development, or a related field.
Experience supporting business transformation or organizational change initiatives.
Experience in manufacturing, industrial, technology or other complex B2B environments

Responsibilities

Develop and implement communication strategies that support North America business priorities, transformation initiatives, and functional objectives.
Translate complex business strategies into clear, consistent messaging and communication plans for leaders and employees.
Lead integrated communication planning for key regional initiatives, coordinating stakeholders across functions to ensure consistent messaging, effective sequencing and alignment with business priorities.
Lead communication support for organizational and business change initiatives.
Equip leaders and managers with communication tools and key messages to support successful adoption and engagement.
Monitor feedback and adjust communication approaches as needed.
Advise senior leaders on communication strategy, messaging, stakeholder engagement, and communication effectiveness.
Develop and support executive communications, including presentations, town halls, leadership forums, and key announcements.
Strengthen leadership communication capabilities through coaching and tools.
Partner with People & Culture to support employee engagement, culture, leadership, and workforce initiatives.
Lead communication strategies for employee meetings, leadership forums, engagement campaigns and other regional communication programs.
Ensure communications reinforce business priorities and organizational culture.
Lead integrated communication planning across the region and establish priorities, standards, and communication processes.
Coordinate with communication partners and business stakeholders to ensure consistent messaging and effective channel use.
Manage communication calendars, alignment across initiatives, and governance mechanisms.
Provide strategic direction for internal communication channels and content.
Measure communication effectiveness using employee feedback, engagement data and other available insights to continuously improve communication outcomes.
Support communication planning and stakeholder management during significant business issues, sensitive situations, or major events.
Provide strategic communication support for high-priority regional initiatives, leadership engagements, employee events, and site-specific activities