Head of Strategic Accounts & Growth

Vertical Insure•Minneapolis, MN
•$75,000 - $90,000

About The Position

The Head of Strategic Accounts & Growth owns Vertical Insure’s most important and high-value partner accounts, with a focus on deepening relationships, increasing partner integration, and delivering revenue growth. The role develops multi-year strategic account plans and identifies and executes expansion opportunities across products, platforms, and offers. Working with Product, Underwriting, Operations, Marketing, Revenue Operations, and the Executive Team, this role aligns internal priorities with partner goals, coordinates partner-driven needs, and advocates for partner insights that inform product and distribution plans. The position also monitors account health, adoption, and revenue using analytics; maintains account and pipeline data in HubSpot; and provides leadership with forecasts and recommendations. The role is eligible for performance-based variable compensation tied to net revenue retention and expansion performance.

Requirements

  • 8 or more years of experience in enterprise account management, strategic partnerships, or related roles, preferably in SaaS, fintech, or insurtech.
  • Proven success owning and growing major enterprise or strategic accounts with substantial revenue responsibility.
  • Experience meeting or exceeding net revenue retention, expansion, or retention-focused targets.
  • Demonstrated ability to influence senior executives and navigate complex partnership environments.
  • Strong strategic and analytical thinking, with experience developing long-term growth plans.
  • Executive-level communication skills and the ability to present to and advise C-suite leaders.
  • Strong organizational, project management, and stakeholder management capabilities.
  • Collaborative, proactive, results-driven approach and a strong sense of ownership.
  • Comfort operating in a fast-paced, evolving environment.
  • Proficiency with HubSpot or similar CRM platforms.

Nice To Haves

  • Familiarity with vertical SaaS, embedded finance, or insurance-related products.
  • Experience managing partner relationships across multiple verticals, such as sports, events, travel, or education.
  • Experience working cross-functionally with product, technical, or operations teams.

Responsibilities

  • Serve as the primary relationship owner for Vertical Insure’s most important and high-value partner accounts.
  • Build and maintain trusted relationships with senior and C-suite stakeholders at partner organizations.
  • Represent partner needs internally and externally and champion strategic partners across the business.
  • Lead quarterly and annual business reviews with executive-level partner stakeholders.
  • Develop and execute multi-year account plans focused on expansion, utilization, and revenue performance.
  • Identify and operationalize expansion opportunities using data, partner feedback, and market dynamics.
  • Drive initiatives to maximize net revenue retention and expansion ARR across strategic accounts.
  • Identify, lead, and close upsell and expansion opportunities, including new products, additional platforms, and offer optimization.
  • Collaborate with Revenue Operations to forecast the expansion pipeline and track growth targets.
  • Coordinate with Product, Underwriting, Operations, Marketing, and the Executive Team to align partner goals, initiatives, and execution priorities.
  • Coordinate partner-driven product, operational, and integration needs with internal leaders.
  • Advocate for partner insights and opportunities that advance the product and distribution roadmap.
  • Use analytics and reporting to track account health, product adoption, and revenue opportunities.
  • Maintain accurate account records, expansion pipeline data, and HubSpot hygiene.
  • Provide leadership with strategic forecasts and actionable recommendations.
  • Establish scalable frameworks and best practices for managing and growing strategic accounts.

Benefits

  • Health insurance
  • Dental insurance
  • Life insurance
  • Flexible PTO
  • Gym membership
  • 401(k)
  • Paid parental leave
  • Performance-based variable compensation tied to net revenue retention and expansion performance across strategic accounts
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