Head of Sales (Enterprise Revenue Growth/Individual Contributor)
About The Position
Our client is a premier, global CX management company with a dominant presence in Africa, India, Europe and the Middle East, and expanding into Northern America. Ranked among the top global CXM leaders in EMEA, we offer a range of data-driven solutions. Our client is seeking a high-calibre enterprise sales professional to drive accelerated growth across East Coast of the United States, across all industry segments. This is a frontline, individual contributor role designed for a proven enterprise deal closer ($5M - $20M+ ACV) and the ability to structure multi-year, multi-geo BPO deals. You will be responsible for originating, structuring, and closing large, complex deals, building a high-value pipeline from day one, and establishing our client as a credible enterprise partner in the region. This role is about execution, speed, and results - not management. The role requires a strong bias for execution, speed, and ownership. It is not a management position, but rather a revenue-generating role focused on delivering tangible business outcomes and establishing a credible enterprise presence in the region.
Requirements
- Proven track record of closing large enterprise deals ($5M-$20M+ ACV) within BPO, CX, contact centre, or managed services environments
- Demonstrated experience structuring multi-year, multi-country deals, including complex commercial and contractual frameworks
- Strong understanding of the USA BPO market, with an established network across key sectors
- Extensive experience engaging and influencing C-suite stakeholders, with the ability to navigate complex decision-making structures
- Extensive experience of selling AI-led propositions across industry sectors
- Solid commercial acumen, with the ability to build, price, and negotiate high-value deals that deliver long-term value and margin
- Bachelor’s degree in Business / Technology, / Engineering / Data Science, or a related field is preferred; MBA or equivalent is advantageous but not essential
Responsibilities
- Own the end-to-end enterprise sales cycle, from opportunity identification through to deal closure
- Originate, structure, and close $5M- $20M+ ACV enterprise deals
- Lead complex deal orchestration across CX, BPO, AI, and managed services offerings
- Drive growth across USA
- Build direct relationships with C-suite stakeholders and decision-makers
- Position the organisation as a trusted enterprise transformation partner
- Develop and execute named account strategies across key sectors, including Telecommunications, Banking & Financial Services, Government, Utilities and Retail
- Identify and prioritise high-value opportunities within strategic accounts
- Lead high-value, high-stakes commercial negotiations
- Structure deals to ensure long-term value, scalability, and margin optimisation
- Navigate complex stakeholder environments to drive deal closure
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What This Job Offers
Job Type
Full-time
Career Level
Senior
