Head of Sales

Monex USA•Toronto, ON

2d•Hybrid

About The Position

Monex Canada is seeking a Head of Sales to lead and expand its commercial FX and payments sales function nationwide. This player-coach role will build and manage a high-performing team, own revenue delivery, and stay directly involved in winning and growing strategic client relationships. Working closely with the CEO, the Head of Sales will shape go-to-market strategy, broaden Monex’s reach with corporate and institutional clients, and strengthen the firm’s position as a leading FX and payments partner in Canada.

Requirements

8+ years of experience in commercial FX, corporate treasury, institutional sales, or financial services sales, with a demonstrated record of revenue growth.
Minimum 2–3 years of experience leading, coaching, and managing sales professionals in a performance-driven environment.
Strong knowledge of FX products, including spot, forwards, options, hedging strategies, and international payments.
Proven ability to build and execute sales strategies across corporate, institutional, SME, and financial services client segments.
Demonstrated success managing complex client relationships, strategic accounts, and senior-level stakeholders.
Strong commercial acumen, with the ability to manage pipeline performance, conversion metrics, revenue forecasts, and sales reporting.
Experience recruiting, developing, and retaining high-performing sales talent.
Financial Modelling & Forecasting – Expertise in budgeting, cash flow analysis, and financial scenario modelling.
Revenue Optimization – Understanding of pricing strategies, revenue recognition, and operational efficiency.
Data Analytics & Business Intelligence – Proficiency in BI tools (Power BI, Tableau, SQL, Python, or R).
ERP & Financial Systems – Experience with enterprise financial platforms (SAP, Oracle, NetSuite, Adaptive Insights).
Regulatory Compliance – Knowledge of financial regulations, risk management, and internal controls.
Strategic Thinking – Ability to translate financial insights into business growth strategies.
Stakeholder Management – Experience working with C-suite executives, investors, and business leaders.
Decision-Making & Problem-Solving – Data-driven approach to solving complex financial and operational challenges.
Communication & Influence – Ability to present complex data in a clear and actionable manner.
Collaboration & Cross-Functional Leadership – Strong ability to work across teams (finance, sales, marketing, operations).
Change Management – Experience leading process improvements and technology-driven transformations.

Nice To Haves

Familiarity with Canadian financial services regulation, including FINTRAC, AML/ATF requirements, and MSB obligations, is preferred.
Established network among Canadian corporates, treasury professionals, financial institutions, or referral partners is considered a strong asset.
Bilingual fluency in English and French is an asset, particularly in support of Quebec market expansion.

Responsibilities

Develop and execute a strategic business development plan to expand Monex Canada's market presence in the Forex industry.
Identify and evaluate new business opportunities, partnerships, and markets to drive revenue growth.
Identify and groom future leaders within the organization, fostering a culture of talent development.
Provide ongoing training and professional development opportunities for the team.
Lead, mentor, and manage the Sales Executives, Director of Strategic Sales and Business Development Associate (BDA) team, providing guidance and support to achieve sales targets.
Implement sales strategies and best practices to maximize team performance.
Set and monitor revenue targets, working collaboratively with the executive leadership team to achieve growth objectives.
Implement pricing and sales strategies to optimize revenue.
Regularly report on business development activities, performance metrics, and progress towards goals to the CEO and executive leadership.
Use data-driven insights to refine strategies and tactics.
Working effectively and collaboratively with Financial Crime and Regulatory Compliance teams to complete the Client onboarding process in line with Company and regulatory requirements.
Ensuring adequate knowledge of their client (KYC) to enable the firm to deliver appropriate and suitable products and services.
Liaise with Risk and Traders regarding margin facilities.
Engaging with the client with integrity, ensuring high service standards and in accordance with Monex policies.
Understand and adhere to Monex’s complaints procedure and escalating where necessary.
Identify and appropriately manage conflicts of interest in accordance with regulatory and company requirements.
Ensure that the role as first-line defence is undertaken with diligence.
Ensure adherence with the FCA's 11 principles of business.