Head of Sales

Mach9•San Francisco, CA
•$350,000 - $400,000

About The Position

We’re looking for a Head of Sales to help Mach9 unlock rapid growth by leading new customer acquisition and expansion. This role reports directly to the CEO. You will own the sales function at Mach9 and be accountable for achieving our new business and expansion revenue targets. You will recruit, onboard, coach, and develop account executives who own both new business and expansion. You will work in the trenches everyday, side by side with your team, to win strategic accounts, build executive relationships, navigate complex buying processes, and turn initial projects into broader adoption across teams and business units. You’ll develop and continuously refine our sales playbook, building on what works and adapting as we grow. You will be a key member of our leadership team, owning sales strategy and execution and shaping Mach9’s broader GTM strategy in partnership with the CEO, Head of Solutions Engineering, and Head of Growth. You will build the frameworks, models and processes required (CRM, Sales Process, Forecasting, Commission Planning, Revenue Modeling, Territory Planning, New Hire Onboarding, etc) to mature the sales organization and get to a repeatable, scalable function. You will work cross-functionally with the team to provide front-line customer feedback that will help shape our product roadmap. You will build a strong sense of camaraderie and joint ambition and a place where people want to work and win together as a team. You will set a high bar for excellence and create an environment where account executives can learn, grow, and do their best work.

Requirements

  • 8+ years of experience leading revenue orgs selling technical products to Mid-market ($25K-$75K ACV) and Enterprise (6-7-figure ACV) organizations in a land and expand motion.
  • Experience building and scaling a sales organization, helping grow revenue from single-digit millions to $20M+ ARR or through a comparable stage of growth.
  • Possess a founder mindset: insane agency, first principles thinker, operate with a sense of urgency and have a deep desire to win.
  • Proven ability to coach and mentor, motivate the team around shared goals and get the best out of people.
  • Deep operational chops and ability to build and optimize scalable processes (territory planning, sales process mapping, CRM setup, commission planning).
  • Experience selling software to technical buyers in industries outside tech, earning their trust and demonstrating the value of adopting new technology.

Responsibilities

  • Own the sales function at Mach9 and be accountable for achieving new business and expansion revenue targets.
  • Recruit, onboard, coach, and develop account executives.
  • Work with the team to win strategic accounts, build executive relationships, navigate complex buying processes, and turn initial projects into broader adoption.
  • Develop and continuously refine the sales playbook.
  • Own sales strategy and execution and shape Mach9’s broader GTM strategy in partnership with the CEO, Head of Solutions Engineering, and Head of Growth.
  • Build the frameworks, models and processes required (CRM, Sales Process, Forecasting, Commission Planning, Revenue Modeling, Territory Planning, New Hire Onboarding, etc) to mature the sales organization.
  • Work cross-functionally to provide front-line customer feedback that will help shape the product roadmap.
  • Build a strong sense of camaraderie and joint ambition and a place where people want to work and win together as a team.
  • Set a high bar for excellence and create an environment where account executives can learn, grow, and do their best work.
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