Head of Sales Enablement

Harbor Capital Advisors, Inc.•Boston, MA

1d•$175,000 - $210,000

About The Position

The Head of Sales Enablement will be responsible for building and leading a scalable, data-driven sales enablement function that drives product fluency, tool adoption, and consistent execution across Harbor’s Distribution organization. This role will design and implement a structured onboarding and ongoing development framework that equips sales professionals with the knowledge, behaviors, and systems required to deliver differentiated value in the U.S. intermediary marketplace. This position will partner closely with Distribution leadership, Investment Research, Product, Marketing, and other key stakeholders to create a unified training ecosystem that supports Harbor’s growth objectives. The Head of Sales Enablement will serve as the architect of a modern enablement platform that integrates product education, skills development, technology adoption, and execution rigor into a repeatable and measurable process.

Requirements

Bachelor’s degree required
8–12+ years of experience in asset management, financial services distribution, sales enablement, or sales training
Direct experience in a sales role within asset management or demonstrated experience training and developing investment sales professionals
Deep familiarity with intermediary distribution (RIA, broker-dealer, DCIO, institutional)
Demonstrated experience building or leading scalable sales training, onboarding, or enablement programs
Experience driving adoption of tools, technology, and workflow standards within a sales organization
Strong facilitation and communication skills (both oral and written)
Experience in designing and developing virtual. instructor-led and hybrid training programs
Ability to work independently and to effectively manage time and priorities
Is energized by working in a fast-paced company and thrives in a transformative environment
Strong organizational skills
Possesses a balance of strategic, technical, operational and tactical training skills with a demonstrated ability to operationalize learning best practices
Ability to effectively build and maintain rapport with internal stakeholders to develop and deliver training initiatives
Demonstrated experience in leading change management
Proven critical thinker who can pull pieces together to identify key themes that drive innovation and holistic learning solutions to complicated problems
Turn incomplete, conflicting, or ambiguous inputs into solid action plans and can step back, simplify and connect the dots
Successful experience working cross-functionally across multiple departments with an ability to influence and drive decisions
Communicates proactively, clearly and concisely, tailoring messages to different audiences to aid understanding
High resilience, a “can do” attitude
Considerable experience working with diverse types of learners across career stages
Flexible and adaptable to change
Familiarity with sales and marketing tech ecosystem including CRM, marketing automation, content management and learning management systems

Responsibilities

Design and implement a comprehensive, scalable sales training and onboarding framework aligned to Harbor’s distribution strategy
Establish a structured curriculum that integrates product knowledge, market context, selling motions, and behavioral expectations
Create a consistent enablement operating model that balances tailored learning paths with scalable execution
Develop a repeatable system to ensure consistent product fluency across all Distribution roles
Partner with Investment Research and Product teams to translate complex investment strategies into actionable field messaging
Build product certification programs, structured learning paths, and reinforcement mechanisms to ensure retention and application of knowledge
Create a best-in-class onboarding experience for new hires across internal and external sales roles
Establish 30-60-90 day ramp plans, competency benchmarks, and measurable milestones
Design role-specific development tracks for Business Development Analysts, Regional Investment Consultants, National Accounts, and Specialists
Drive consistent adoption and effective usage of tools and technology that support Distribution execution
Partner with leaders to embed tool usage, workflow standards, and consistent operating rhythms into training programs
Establish enablement frameworks that reinforce disciplined preparation, follow-up, and execution excellence
Develop and monitor key enablement metrics tied to productivity, product penetration, ramp time, tool adoption, and field effectiveness
Use data to continuously refine training programs and identify capability gaps
Deliver regular reporting to Distribution leadership on enablement effectiveness and impact
Serve as a key connector across Distribution, Investments, Marketing, Product, and other internal teams to ensure messaging consistency and alignment
Facilitate cross-functional collaboration so training content remains accurate, relevant, and aligned to business priorities
Oversee the development of modular, multimedia training content including live workshops, digital learning modules, recorded sessions, certifications, and playbooks
Build a content governance process to maintain relevance and consistency across materials
Embed Harbor’s behavioral expectations into all training initiatives
Reinforce accountability, agility, collaboration, and intellectual curiosity as core components of performance excellence