Head of Revenue Operations

ePayPolicy•Austin, TX

2d•Hybrid

About The Position

ePayPolicy is seeking a Head of Revenue Operations to build the systems, data infrastructure, and operating rhythm needed to scale its multi-channel go-to-market organization predictably and efficiently. The role will develop a forward-looking Revenue Operations function focused on forecasting and leading indicators, rather than only reporting past performance. The company is PE-backed and scaling toward $200M+. The Head of Revenue Operations will lead an existing team that includes a data analyst and a sales enablement partner, and own the full RevOps stack. The role partners with the CRO, CCSO, CFO, and other executives on forecasts and board-level reporting, and serves as a connection point between GTM teams and cross-functional stakeholders.

Requirements

At least 7 years of experience in Revenue Operations or Sales Operations.
At least 3 years of experience leading a team.
Deep fluency in Salesforce, compensation plan design, capacity planning, and sales tools such as Clay and Gong.
Comfort operating in a high-growth, multi-segment GTM organization spanning enterprise sales, high-velocity sales, account management, and partnerships.
Direct communication style and the ability to bring structure to ambiguity.

Nice To Haves

Experience in a vertical SaaS or PE-backed business.
A track record of building forecasting and pipeline infrastructure, rather than only maintaining existing systems.

Responsibilities

Build pipeline and forecasting systems that provide accurate, accountable leading indicators across the sales organization.
Own the Revenue Operations technology stack, including Salesforce, Gong, Clay, and lead lifecycle systems, and ensure data integrity and adoption.
Lead and develop the existing data analysis and sales enablement team.
Own capacity planning across GTM motions, translating headcount and pipeline targets into hiring and coverage plans.
Define and enforce sales methodology, stage criteria, and handoff standards.
Design and administer compensation plans across the GTM organization, including quota setting.
Partner with the CRO and other executives on board-level reporting, explaining pipeline health, forecast accuracy, and GTM performance to investors.
Support refinement of the ideal customer profile and segmentation.
Design frameworks for evaluating sales productivity and leading indicators of success or risk to business goals.
Evaluate and roll out tools that improve representative productivity and management visibility, with a clear perspective on build versus buy and return on investment.
Coordinate between GTM teams and cross-functional stakeholders, including Finance, Legal, Account Management, and Product.
Leverage AI to scale the impact of the Revenue Operations function.