Head of Professional Education

CooperCompanies•Trumbull, CT

About The Position

The Head of Professional Education owns global strategy, governance, and execution of professional education across CooperSurgical’s fertility and medical device portfolios. The role oversees education for healthcare providers, embryologists, and scientists, establishing enterprise-wide standards for program design, faculty engagement, delivery models, and measurement of educational effectiveness. The leader partners with internal functions to align education with business priorities, product lifecycle strategies, clinical evidence, regulatory requirements, and compliance standards while delivering consistent, high-quality experiences for healthcare professionals worldwide. The position leads the development and delivery of innovative education, including in-person and virtual training, product certification and onboarding, procedural and simulation-based learning, peer-to-peer and faculty-led programs, congresses, workshops, and symposia. It also builds relationships with clinical faculty, key opinion leaders, educators, and professional societies; establishes program governance and audit readiness; and leads a global education team, budgets, vendor partnerships, and resource allocation. The role involves over 50% global travel.

Requirements

  • Minimum of 10 years of related professional experience, including at least 7 years in a managerial role.
  • Exceptional leadership and team management skills with a global perspective.
  • Strategic thinking and ability to innovate and adapt educational programs for diverse audiences.
  • Excellent communication and stakeholder engagement skills.
  • Strong organizational and project management abilities.
  • Proficiency in education technology, including simulation platforms and digital learning tools.
  • Proven track record managing global education programs that comply with external accrediting body requirements and audit requirements.
  • Strong understanding of adult learning principles, curriculum development, and simulation-based education.
  • Bachelor’s degree required.
  • Ability to travel globally over 50% of the time.

Nice To Haves

  • Experience in healthcare, hospital systems, or non-profit organizations.
  • Advanced degree in Business Administration, Education, or Strategic Communications.

Responsibilities

  • Provide global leadership for professional education teams focused on fertility and medical devices.
  • Develop and execute global professional education strategy for healthcare providers, embryologists, and scientists across international markets.
  • Set enterprise-wide standards and ensure consistency, quality, and compliance across regions and product lines.
  • Partner with Executive Leadership, Marketing, Medical Affairs, Regulatory, Legal/Compliance, Sales, and R&D to align education with business priorities and product lifecycle goals.
  • Lead the design, development, implementation, and evaluation of education curricula, courses, scenarios, and related initiatives.
  • Oversee in-person and virtual training, product certification and onboarding, procedural training, simulation-based learning, peer-to-peer education, faculty-led programs, congresses, workshops, and symposia.
  • Ensure scientific accuracy, adult learning best practices, and measurable learning outcomes across education formats.
  • Leverage digital platforms and emerging technologies to increase educational reach, engagement, and scalability.
  • Ensure programs meet global regulatory standards and external accrediting body requirements, and monitor developments in education technology and healthcare simulation.
  • Define KPIs, use data and insights to improve content, delivery models, and learner experience, and report outcomes and opportunities to senior leadership.
  • Identify, develop, manage, and strengthen relationships with clinical faculty, KOLs, educators, and professional societies.
  • Oversee faculty training, onboarding, and performance to ensure consistent, compliant, high-quality delivery.
  • Oversee program audits and maintain readiness for global compliance reviews.
  • Ensure education activities comply with applicable regulations, industry codes, internal policies, and global and local legal requirements.
  • Establish governance processes, documentation standards, and audit readiness, and maintain educational independence and appropriate promotional boundaries.
  • Build, lead, and develop a high-performing global professional education team; establish roles and performance expectations and coach and mentor team members.
  • Own professional education budgets, vendor partnerships, and resource allocation to maximize ROI.
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