Founding Head of Product

Alpaca Health•New York, NY

11h•$180,000 - $240,000•Onsite

About The Position

Alpaca Health enables clinicians to become entrepreneurs, starting in autism care. We help clinicians launch and scale their own clinics by providing AI-powered software, payer contracting, and full back-office infrastructure. Our goal is simple: shift power in healthcare away from large consolidated entities and back to clinicians. Our product is a complex marketplace business. For providers, we manage the insurance operations and back office admin of their business. For patients, we act as a front door to finding a best-fit therapist. And, we accomplish this by having an operations team, enabled by best-in-class software. We are growing quickly and expanding into new states this year. The problems we are solving are operationally complex, high-stakes, and deeply meaningful for families. We've raised over $14M in funding from early-stage investors like Core Innovation Capital, Adverb Ventures, and South Park Commons, and are building for long-term category leadership. More importantly, we're serving hundreds of patients, while growing 30% MoM.

Requirements

4-8 years of product management experience with a mix of experiences B2C or B2B (preference for B2C healthcare, SMB vertical SaaS, or applications in highly regulated industries like logistics, finance, or healthcare)
Experience at early stage (pre-Series C) startups and preferably have seen a company scale from one funding round to another
Previous people management experience
Extremely ambitious and want to build category-defining products.
AI-native, already use tools like Claude Code, Cursor, or similar to build and prototype.
Technical enough to understand how systems actually work (APIs, data pipelines, AI/LLM systems).
A builder: default to creating, not coordinating.
Strong product thinker with clear opinions and high judgment.
Obsessed with customers and spend time methodically breaking down complex workflows into clear, step-by-step processes.
Thrive in ambiguity and move quickly without waiting for perfect clarity.
Not a project manager—make decisions and drive outcomes.

Nice To Haves

Taste that shows in products for patients (B2C), providers (B2B) and internal operations teams (internal tools).
Care about the details of user flows and design, not just whether a feature works.
Hire and manage design talent that meets your own bar.
Love designing integrations with HubSpot, or our own internal CRMs.

Responsibilities

Build for the whole business, not just the app. Internal tools are a core part of our product. Design integrations with HubSpot, or our own internal CRMs, where our ops teams across client intake, prior authorizations, revenue cycle, provider success, and more actually live.
Treat product as a process across the whole org, not just a function. Facilitate and translate between the business and engineering. Coach team members on writing good tickets and design product yourself.
Grow the team the AI-native way. Define how a small, AI-native product org keeps pace with engineering without becoming a bottleneck through tooling, process, and leverage, not just hiring.
Get in the weeds. Prototype, pressure-test, and iterate on product. Use tools like Claude Code and Cursor to go from idea to working demo yourself.
Set the tempo. Create pace and urgency without chaos. Define what "fast" means for Alpaca's product org: how decisions get made, how work moves through the system, how the team stays focused on what matters. Remove friction. Raise the clock speed.
Contribute to decisions that extend well beyond your function: go-to-market, hiring, and company strategy. Care about Alpaca winning, not just Product winning.