Head of Product Design

Tithely•Nashville, TN

1d•Remote

About The Position

As the Head of Product Design, you will lead the vision, craft, and execution of user experience and interface design across Tithely’s full product platform. You’ll establish product design as a key function to deliver a great product. While staying close to the work, you will grow and lead a small team of product designers by setting direction, raising the bar for design quality, and partnering closely with Product and Engineering to deliver intuitive, impactful experiences. AI is changing how all functions operate in product development, and you will lead that change for product design. Reporting directly to the CPTO and operating as a peer to the Director of Product, you will help ensure that everything we build is not only functional, but thoughtful, cohesive, and deeply valuable to the churches and ministries we serve.

Requirements

Plan and align individual and department goals to help achieve greater company goals; drive engagement through communicating and gaining alignment with your teams.
Direct Work at hand in a clear and concise manner while discovering and implementing change that optimizes work processes and efficiencies.
Ensure Accountability by holding yourself and others accountable to meet commitments by establishing and communicating clear responsibilities and processes for monitoring work and measuring results.
Manage Ambiguity even when things are uncertain or the way forward is unclear, and deal constructively with problems that do not have clear solutions or outcomes.
Build effective teams by building a strong identity team that applies their diverse skills and perspectives to achieve common goals in partnership with others.
Action-oriented by taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
Strategic mindset by seeing what’s possible, understanding the tradeoffs, and charting a path forward to deliver measurable value for our customers and business.
8+ years of experience in product design, with at least 3+ years managing and developing designers.
Strong portfolio demonstrating high-quality design work across both mobile and web applications.
Proven experience owning and building design systems and scaling design practices.
Experience improving usability, user satisfaction, and overall product experience through measurable outcomes.
Experience leveraging AI tools within the product design process to improve efficiency and quality.

Nice To Haves

Experience working in a SaaS environment.
Familiarity with the needs of churches, nonprofits, or small-to-medium-sized organizations.
Experience building or scaling design teams in a growth-stage company.

Responsibilities

Drive measurable improvements in usability and customer satisfaction within first year.
Evaluate and improve the health of the product design function, including team approach, processes, and outputs; and implement a clear plan for ongoing improvement.
Ensure our product teams feel supported and unblocked by design through strong collaboration, clear communication, and clear ownership.
Identify and implement opportunities to leverage AI tools and workflows to improve the speed and quality of design output.
Own and drive the overall design vision, ensuring a consistent, high-quality user experience across all products and platforms.
Establish and maintain a scalable design system and shared visual language that enables consistency and speed across teams.