Head of Partnerships

Serval • San Francisco, CA

1d • $350,000 - $450,000

About The Position

This is the person who builds and owns Partnerships at Serval. As our founding Partner Manager, you’ll define the function from the ground up: the strategy, the partner playbook, and the ecosystem motion that opens new routes to market beyond direct sales. You’ll source and structure partnerships with key industry players and technology platforms, build distribution channels and alliances, creating a repeatable engine for inbound interest and introductions.
You’ll start hands-on, personally sourcing, negotiating, and closing high-impact partnerships while you stand up the systems a partner org runs on. You’ll work shoulder-to-shoulder with the founders, Sales, and Marketing to make sure every partnership is enabled and integrated into our existing GTM motions, and you’ll bring partner and customer signal back to inform product and market decisions. Because the function is new, you’ll get to write the playbook.

Requirements

• 8+ years in business development, partnerships, or related roles in tech.
• Demonstrated success sourcing, structuring, and closing complex, high-impact partnerships.
• Comfort building and sustaining relationships with senior executives and decision-makers.
• An analytical and execution-oriented mindset, with the ability to assess opportunities and act independently.
• The ability to thrive in ambiguity and operate autonomously in a fast-moving startup.

Nice To Haves

• Prior experience at a high-growth AI or enterprise SaaS startup.
• Deep expertise in one or more of our key industries: financial services, healthcare, telecommunications, media, travel, transportation and hospitality, retail and consumer goods, and technology.
• Experience structuring and managing ecosystem partnerships.

Responsibilities

• Own Partnerships at Serval: the strategy, the partner playbook, and the ecosystem motion that creates new routes to market.
• Identify, source, and execute partnerships with key industry players and technology platforms, owning discovery, deal structuring, and ongoing relationship management.
• Experiment with and develop alliances and distribution channels that reach customers beyond direct sales.
• Leverage Serval’s network of investors, partners, and industry influencers to generate inbound interest and warm introductions.
• Work closely with Sales and Marketing to support GTM efforts through partnerships and ecosystem-driven initiatives.
• Ensure every partnership is effectively enabled and integrated into our existing GTM motions, not left to sit on paper.
• Gather partner and customer insights and feed them back to inform product and GTM decisions.
• Support exploration of new industries, use cases, and geographies through hands-on research and direct partner engagement.
• Build the foundational partner toolkit from scratch: partner agreements and processes, enablement, deal-flow tracking, and the operating cadence the function will run on.

Benefits

• Impact: Be a key player in shaping the success of our product and company.
• Growth: Build a fundamentally new AI product offering with the support of our experienced team and investors. Grow rapidly with the company.
• Culture: Join a culture that values innovation, ownership, accountability, and fun.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed