Head of Partner Growth (100% Remote)

BorderBuddy•Vancouver, BC

20d•CA$75,000 - CA$85,000•Remote

About The Position

This role is focused on aggressive scaling of BorderBuddy's partner channel. The company has strategically exited the freight forwarding business to focus on a trust-first partner model, establishing a foundation of over 30 partners. Reporting to the Chief Operating Officer (COO), the Head of Partner Growth will be responsible for identifying, pitching, and onboarding new partners, and transforming the existing network into a significant revenue source. This individual contributor role sits at the intersection of Sales, Operations, and Technology, acting as the primary driver for partner channel expansion.

Requirements

3–5 years of experience in Business Development, Channel Sales, or Partner Growth.
Experience in freight forwarding or customs brokerage is a massive advantage.
Proven ability to build a pipeline, close deals, and drive commercial revenue.
Comfortable working in evolving spaces and building processes.
Exceptional communication skills for pitching, navigating partner dynamics, and internal collaboration.
Proficiency with modern technology, AI tools, and CRM data.
Takes extreme ownership of outcomes.
Genuinely cares about the partner and end-client experience.

Responsibilities

Drive Partner Acquisition: Hunt, pitch, and onboard new freight forwarders, carriers, and logistics providers to expand the BorderBuddy partner network.
Accelerate Channel Revenue: Turn partnerships into active, predictable lead-generation engines. Train and enable partners to confidently sell integrated BorderBuddy customs solutions, leveraging Zipments’ tech tools.
Build for Scale: Take a network that is currently relationship-driven and build and implement playbooks, standard agreements, and scalable pricing frameworks needed to grow it exponentially.
Drive Tech Adoption: Work with the Zipments team to help partners embed proprietary tech tools (tracking widgets, duty calculators, bond sales) to drive customs brokerage leads and increase stickiness.
Manage Key Relationships: Establish a strategic cadence (MBRs/QBRs) with top-tier partners to ensure ongoing health, uncover up-sell opportunities, and route all customs brokerage leads seamlessly into BorderBuddy.