Head of OPS NAM - Chief of Staff

RHI Magnesita • West Manchester Township, PA

1d

About The Position

As Chief of Staff, North America Operations, you will serve as a trusted strategic partner to the Head of Operations and act as a force multiplier across our manufacturing footprint. This high-impact leadership role is designed for a hands-on, execution-oriented professional who thrives at the intersection of strategy, operations, data, and people. You will help translate vision into execution, elevate operational performance, and build consistency across plants—while reinforcing a culture of safety, accountability, and continuous improvement.

Requirements

• University degree in Engineering, Operations Management, or related field
• 3+ years of experience in a manufacturing or industrial environment
• Strong analytical, systems-thinking, and problem-solving skills
• Demonstrated ability to influence leaders and teams without direct authority
• Solid financial acumen, including budgets, capex, and operational cost drivers

Responsibilities

• Act as second-in-command to the Head of Operations and backfill Plant Managers as needed
• Drive financial and operational KPIs across North America
• Leverage AI, analytics, dashboards, and visual tools to enable insight-driven decisions
• Lead Operational Excellence initiatives using Lean, Engineering, and Project Management methodologies
• Translate ambiguous challenges into actionable solutions
• Support budgeting, monthly performance reviews, and variance mitigation
• Coordinate strategic initiatives including mergers and acquisitions
• Influence cross-functional teams to share best practices and drive sustainable improvements
• Champion change management and culture-building aligned to a 100% Safe Everywhere mindset
• Represent RHI Magnesita North America at internal and external forums

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees