Chief of Staff

Northeast Family Services•Salem, NH

14h

About The Position

The Chief of Staff (CoS) will work closely with the executive team, serving as a trusted advisor, gatekeeper, problem solver, and strategic partner to develop and implement strategies that advance Northeast Family Services' mission. This role involves both internal and external-facing responsibilities, providing valuable assistance to operational and communication needs across the company. The CoS will manage complex situations and multiple responsibilities simultaneously, balancing long-term projects with immediate needs. This position offers an opportunity to leverage executive assistant, operations, and leadership experience to help the executive team and NFS identify challenges, develop solutions, and execute critical workflows. It is ideal for a top-performer who excels at the intersection of strategy, execution, and support, enjoys solving ambiguous problems, and seeks exposure to executive-level decision making.

Requirements

Bachelor’s degree required
At least 5 years of experience in management consulting, strategy, business operations, as an executive assistant, or a comparable high-performance environment
Exceptional project management skills: ability to run multiple initiatives, align stakeholders, and drive outcomes independently
Strong executive presence with the ability to earn trust quickly and communicate with clarity and influence
Experience thriving in fast-paced, high-demand, ambiguous environments
Ability to move fluidly between strategy, execution, and executive communication
Exceptional verbal and written communication skills; ability to communicate seamlessly
Strong Microsoft Office Suite experience with the aptitude to learn new software and systems

Nice To Haves

Strong business acumen with familiarity in behavioral health, healthcare, life sciences, or related field preferred

Responsibilities

Serve as a trusted advisor and strategic thought partner, helping the executive team prioritize, sequence, and communicate the company’s critical decisions
Prepare executive communications, leadership offsites, and strategic briefings
Ensure organizational alignment on priorities and accountability frameworks
Drive clarity across cross-functional teams by helping translate strategic goals into executable plans
Deliberately transition ownership of duties to an appropriate long-term leader within NFS once clarity and execution guidelines are established
Support executive communication with the leadership team, employees, partners, and key external customers. Ensure information flows seamlessly across teams and that the executive team is prepared for all engagements
Help drive alignment across departments with differing incentives, timelines, and constraints—ensuring the organization operates as a single system.
Attend all leadership meetings

Benefits

Health, dental & vision
3 weeks paid vacation
11 Paid holidays (including Juneteenth, the day after Thanksgiving, Christmas Eve, and NY Eve.)
Generous sick time including mental health days
401k retirement plan with up to 4% match
Voluntary short and long-term disability
Voluntary Life Insurance
Longevity award - Monetary bonus and a vacation day annually
Company provided laptop and cell phone
Opportunity for professional growth