Head of Operations (Cosmetics OEM / ODM)

SBT Global•Burbank, CA

6h•Onsite

About The Position

The Head of Operations is responsible for managing the cosmetic contract manufacturing facility, overseeing all aspects of Operations including production, procurement, warehouse, maintenance, sanitation, quality control, and distribution. This role involves developing KPIs for all departments to measure performance, evaluating new equipment proposals, and approving purchases in line with the capital budget to meet efficiency and quality requirements.

Requirements

Bachelor’s degree in Engineering or related field
7–10+ years of experience in manufacturing operations, preferably in cosmetics OEM/ODM or contract manufacturing
Strong knowledge of GMP, FDA regulations, and OTC manufacturing requirements
Proven experience managing large-scale operations and cross-functional teams
Experience with capital projects, equipment validation, and process optimization
Strong analytical and problem-solving skills
Excellent leadership and communication abilities

Nice To Haves

MBA preferred
Experience in cosmetic, personal care, or OTC manufacturing environments
Knowledge of regulatory compliance, audits, and certifications
Background in scaling manufacturing operations and improving efficiency

Responsibilities

Oversee budgets and projects to ensure corporate goals are met and projects completed on time.
Lead teams to control capital budgets including equipment/technology evaluations, cost estimates, justification (ROI, quality issues, safety concerns), timelines, vendor relationships, onsite contractors, and process optimization.
Improve batch yields by minimizing downtime due to lack of materials.
Improve personnel efficiency to minimize headcount.
Develop SOP’s for all plant operations.
Develop training plans so all critical roles have backup plans.
Work with permitting agencies (fire, water, stormwater, waste).
Responsible for facility safety plan.
Improve labor calculations model for pricing template to provide more accurate quotes to actual manufacturing costs.
Reduce total manufacturing overhead.
Work with R&D to utilize existing equipment or determine needs for new equipment to produce new and innovative products.
Lead teams to perform equipment validations (IQ/OQ) and new products (PQ) in compliance with FDA requirements and regulations.